Appendix

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

A small gap appears around the outside of the device case

•This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

•Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device maintenance or manually delete unused apps or files to free up storage space.

The Apps button does not appear on the Home screen

Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the Settings app and tap Display →Home screen →Apps button →Show Apps button →

APPLY.The screen brightness adjustment bar does not appear on the notification panel

Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it.

Samsung Cloud does not work

•Ensure that you are connected to a network properly.

•During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.

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