Verify the settings in the following sequence

	PROBLEM	SOLUTION

	I enabled Motion Detection Feature	y Verify the settings in the following sequence:
	under Motion Detection, but .jpg	A. NTP must be properly configured.
	files are not getting sent over FTP/	B. Motion Detection Feature must be enabled.
	SMTP even after motion detection	C. Alarm Video Transmission must be enabled.
	occurs at the FT camera.	D. Check for scheduling conflict.
		D. Check for scheduling conflict.

	Is it possible to configure Motion	y Yes. Motion Zone can be configured independently of whether or not
	Zone with Motion Detection
	Zone with Motion Detection	Motion Detection Feature is in use.
	Feature disabled?	Motion Detection Feature is in use.
	Feature disabled?

	A motion event took place but	y Check alarm output port settings.
	didn’t trigger an alarm.	y Check alarm output port settings.
	didn’t trigger an alarm.

● APPENDIX

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Samsung SNC-B5368P manual Verify the settings in the following sequence, NTP must be properly configured, Feature disabled?

Contents

Network Camera Overview English FCC Statement Important Safety Instructions Contents Login Connecting to the CameraInstalling ActiveX Using the Live Screen Recommended PC Specifications Product FeaturesCompatible PoE Switches Compatible IP Routers IP Installer CD WHAT’S IncludedScrew Dust-proof Plate AT a Glance Signal of the camera outputsAppearance Description Inside Reset ButtonConsists of two different ports GND Used for earth-grounding Lens Components Wiring Cover Testing the cameraCompartment Release Lock Removing the Covers Installation & connection Power Supply Connecting with Other DeviceConnecting to the monitor Power Monitor Network Connecting to the I/O port box Alarm I/O Wiring DiagramAlarm GND Alarm OUT Installation Precautions before installationInstalling the camera Installation & connection Adjusting the monitoring direction for the camera You can configure the camera settings using the Web Viewer HOW to USE the Keyboard Controller Factory Defaults Main MenuProfile Camera ID Camera SetupIris Backlight Select either BLC or WDR DNR MotionShutter SENS-UP DAY/NIGHT You can specify a recording mode according to the sceneWhite BAL Select Camera SET DAY/NIGHT Detail Digital ZoomAGC Color SUP Reverse Privacy Zone Zone SetupSelect the Pixel Level You will see dots on the screen Others Factory DefaultOSD Color You can set the font color of the user interface System Info  The camera type may different, depend on the video signalLanguage You can check the system information Network connection and setup Select Status from the Settings menu of the IP Router Network connection and setup Setting the IP Router Connecting to the camera from a local PC in the LAN Connecting the Camera Directly to Local Area Networking IP Address Setup Buttons used in IP InstallerURL Static IP Setup Manual Network SetupAuto Set English Auto Network Setup Dynamic IP Environment Setup Dynamic IP Setup Port Range Forward Port Mapping Setup Connecting to the Camera from a Shared Local PCManual Port Range Forwarding Ex http//mfffe42.websamsung.net Connecting to the Camera from a Remote PC VIA the Internet Using URL Connecting to the CameraConnecting via URL If the Http port is other than Normally, you would To check the Ddns address Login For Windows XP Service Pack 2 users Installing Activex Using the Live Screen Backup To capture the snapshotTo print out the screenshot To record a video Click on the scene to recordRecorded space, recording will be forcibly ended Click OK Accessing the Setup Screen Setup screen To configure the video settings Default SetupContrast Adjust the contrast from 1 to Quality Adjust the picture quality from 1 to To configure the IP settings Click Basic User User setup window appears To set the user accountCurrently opened web browser will be closed Setup screen When done, click Apply Selected language will be applied System SetupTo set the display language To set the date/time To update the software To check the log informationSelect System Log Log information list appears All Restores all settings to the default To reset the systemTo set the Https Click OK to restart the system Overlay Setup To set the textYou can display text on the screen To set the event transfer function Event SetupTo test the FTP transfer Click Test Verified will be displayed Setup screen FTP transfer The image is sent to the speciﬁ ed FTP address To set an alarm image To set the alarm input Select Event Motion Motion Detection setup window appearsTo set the motion detection function Motion Detection function will operate on the selected area To set a motion area Network Setup To set the video transfer modeTo set the scheduled transfer To set the Ddns ITS DAY ModeGaming ALC Cavlc TerminologyBitrate Control CBRConstant Bitrate VBRVariable Bitrate Specifications RAM AI DCDSP 4CIF HTTPS, SSL, Dhcp SetupARP, DNS, DDNS, Vsip Ddns Ntsc Http APISDK Frame Rate Ntsc EstimationHPelMPEG4 4CIF FPS 30 FPS 15 FPS MPEG4 VGA 264 VGA MPEG4 CIF 264 CIF Frame Rate PAL 25 FPS 13 FPS MPEG4 VGA Kbps 17 FPS MPEG4 CIF 264 CIF Problem Solution Troubleshooting NTP must be properly configured Verify the settings in the following sequenceMotion Detection Feature must be enabled Alarm Video Transmission must be enabled GNU General Public License GPL/LGPL Software LicensePreamble We protect your rights with two steps Program, and can be reasonably Page Page No Warranty How to Apply These Terms to Your New ProgramsEND of Terms and Conditions Preamble Terms and Conditions Source Code Basic PermissionsProtecting Users Legal Rights From Anti-Circumvention Law Conveying Verbatim Copies Conveying Modiﬁed Source VersionsConveying Non-Source Forms Installed in ROM Additional Terms Acceptance Not Required for Having Copies Automatic Licensing of Downstream RecipientsPatents Valid No Surrender of Others FreedomUse with the GNU Affero General Public License END of Terms and Conditions GNU Lesser General Public License Preamble Page Page Page Page Page How to Apply These Terms to Your New Libraries No Event Shall the OpenSSL OpenSSL License Copyright C1995-1998 Eric Young Original SSLeay License

Samsung SNC-B5368P Verify the settings in the following sequence, NTP must be properly configured

Models: SNC-B5368P

PROBLEM

y Verify the settings in the following sequence:

A. NTP must be properly configured.

B. Motion Detection Feature must be enabled.

C. Alarm Video Transmission must be enabled.

occurs at the FT camera.

D. Check for scheduling conflict.

Zone with Motion Detection

Motion Detection Feature is in use.

Feature disabled?

y Check alarm output port settings.

didn’t trigger an alarm.

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