The problem | Try this! |
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Check the cable connections and reconnect them.
There is an intermittent loss | Loss of audio or video can be caused by using overly rigid or thick cables. |
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of audio or video. | Make sure the cables are flexible enough for long term use. If you are mounting the TV to a | |||||
| wall, we recommend using cables with |
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There are small particles on | This is part of the product’s design and is not a defect. |
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the TV's bezel. |
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The settings are lost after | If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically | |||||
reset every 5 minutes. |
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5 minutes or every time the |
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Change Usage Mode ( | Settings | General | System Manager | Usage Mode) to | ||
TV is turned off. | ||||||
Home Mode. |
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A POP (TV’s internal banner | Change Usage Mode ( | Settings | General | System Manager | Usage Mode) to | |
ad) appears on the screen. | Home Mode. |
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The TV is making a popping | The expansion and contraction of the TV's outer casing may cause a popping noise. This does | |||||
noise. | not indicate a product malfunction. The TV is safe to use. |
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| Your TV utilises | |||||
| Depending on the TV's brightness level, the TV may seem slightly noisier than a | |||||
The TV is making a | conventional TV. |
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Your TV has undergone strict quality control procedures that meet our demanding | ||||||
humming noise. | ||||||
performance and reliability requirements. |
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| Some noise coming from the TV is considered normal and is not an acceptable cause for an | |||||
| exchange or refund. |
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