Samsung UA55MU8500RXUM, UA43MU7000RXUM Anynet+ HDMI-CEC Isnt Working, Anynet+ HDMI-CEC to Off

Anynet+ (HDMI-CEC) Isn't Working

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.

The problem Try this!

Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

	Go to Anynet+ (HDMI-CEC) (		Settings	General	External Device Manager
Anynet+ does not work.	Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
	Check whether the TV remote control is in TV mode.
	Check whether the remote control is Anynet+ compatible.
	Anynet+ may not function when some other functions are active, including Channel Search,
	Smart Hub, Initial Setup, etc.
	If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
	your TV off and on.
	Move the focus to the Anynet+ device at			Source, and then press the up directional
	button.
I want to start Anynet+.	Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-
	CEC) (	Settings General	External Device Manager Anynet+ (HDMI-CEC))
	menu to see if Anynet+ (HDMI-CEC)is set to On.
I want to exit Anynet+.	Set Anynet+ (HDMI-CEC) (		Settings	General	External Device Manager
	Anynet+ (HDMI-CEC)) to Off.
The message "Connecting
to Anynet+ device..." or	You cannot use the remote control when the TV is configuring Anynet+ or switching to a
"Disconnecting from	viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or
Anynet+ device" appears	has switched to a viewing mode.
on the screen.
The Anynet+ device won't	You cannot use the play function when Start Setup is in progress.
play.

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