The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The problem

Try this!

 

 

 

The TV cannot connect to

Make sure the TV has a network connection (

Settings General Network

your network or apps (for

Network Status).

 

Internet compatible models

 

Contact your Internet service provider.

 

only).

 

 

 

 

The wireless network

Confirm your wireless modem/router is on and connected to the Internet.

connection failed.

 

 

 

 

 

Position your wireless router, modem router, or access point in a central location. Avoid

 

putting it in a corner.

 

 

Use a wireless repeater to get an instant boost in your wireless signal strength. Place the

The wireless network signal

repeater halfway between your wireless router and your TV.

The most common wireless technology, 802.11g (wireless-G), operates at a frequency of

is too weak.

2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby

 

 

monitors, garage doors, and other wireless devices. Reduce interference by not using

 

or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that

 

communicate via the 5.0 GHz frequency.

 

 

 

 

 

Check the network connection status (

Settings General Network

The software update over

Network Status).

 

the Internet has failed.

If the TV is not connected to a network, connect it to a network.

The upgrade stops if you already have the latest software version.

The Schedule Recording/Timeshift Function Isn't Working

When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.

The problem

Try this!

 

 

 

Check if there is a USB device connected to the TV.

Schedule Recording cannot be

Recording will automatically stop if the signal becomes too weak. Check the free space

used.

on the USB device. The function will not work if there isn't enough storage space on the

 

USB device.

 

 

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Samsung UA55MU8000RXUM, UA43MU7000RXUM TV Wont Connect to the Internet, Schedule Recording/Timeshift Function Isnt Working