12. Troubleshooting

If a problem occurs, check the condition of the equipment and perform countermeasures as listed in the table below.

 

 

Internal maintenance and inspection should be performed only by

 

 

technically qualified personnel. Electric shock, injury, burning, fuming or

 

 

fire could otherwise result.

 

 

Before beginning inspection, shut down the UPS completely, and remove

 

CAUTION

the input power. Failure to do so may result in an electric shock.

 

While the batteries are connected to the equipment, hazardous voltage is

 

 

present. Never touch any parts with your hand. Doing so may result in an

 

 

electric shock.

 

 

 

 

Condition

Countermeasure

 

 

 

Check whether the input wiring has been performed correctly. Refer to §7 “Wiring”.

Verify that the input voltage and input frequency are within the rated range. Refer to §15.4 “Specifications”.

No power supplied to

Check that MAIN SW is set to “ON”.

output.

must be pressed for at least 1 second.

 

 

 

See §9.1 “UPS Startup (Normal Operation)” for the correct startup

 

 

procedure.

 

The bypass fuse may be blown. See §11.7 “Bypass Fuse Exchange”.

 

must be pressed for at least 1 second.

 

 

See §9.4 “UPS Shutdown (Daily)” for the correct shutdown procedure.

 

 

However, bypass power supply continues if bypass operation was started

 

 

by changing over with the forced bypass switch, overload, or failure.

Output does not stop.

Check the setting of item “Inverter stop operation” in §10.1 “Setup

 

Menu Item List”. It may be set to “Bypass”. The factory default setting is

 

 

 

 

“OFF”.

 

Check the setting of item

switch response time” in §10.1

 

“Setup Menu Item List” . It may be set to “3 seconds” or “Special

 

operation”. The factory default setting is “1 second”.

 

Check whether the bypass fuse on the back panel is blown. It may have

Output stops during

been blown by an overload or short circuit.

Check the total load and the possibility of a short circuit.

operation

When the total load is high, reduce the number of load devices connected

 

to the UPS.

 

 

See §11.7 “Bypass Fuse Exchange”.

 

Output stops during a

Check whether the batteries have reached their replacement interval.

The battery service life will differ depending on the ambient

power failure.

temperature.

 

 

Replacing the batteries early is recommended.

Alarm buzzer sounds.

The alarm buzzer sounds when an error, abnormal state, or alarm

condition is detected in the UPS. See §13 “Alarm Sounds”.

 

 

 

Alarm buzzer does not

The alarm buzzer sound may be set to “OFF”.

Check the setting of item “Buzzer sound” in §10.1 “Setup Menu Item

sound.

List”.

 

 

 

Red ALARM LED is lit.

A non-fatal alarm condition or error has occurred.

Contact your supplier.

 

 

 

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