Machine Does Not Print

Machine Does Not Print

Possible Cause

Solutions

 

 

 

 

 

 

Is the power on?

Turn on the machine.

 

 

 

 

 

 

Is the interface cable properly connected?

Connect the interface cable properly.

 

 

 

If there are any connectors or screws, make

 

 

 

sure that they are fastened securely.

 

 

 

 

 

 

Are you using the correct interface cable?

Be sure to use the correct one. If the cable is

 

 

 

damaged or worn, replace it with a new one.

 

 

 

3

 

 

 

Did you connect the interface cable after turn-

Be sure to connect the interface cable before

 

 

ing on the main switch?

turning on the main switch.

 

 

 

 

 

 

Is the machine Online?

Make it Online by touching the [Online] key.

 

 

 

 

 

 

Is the specified paper set?

Set the specified paper in any of the input

 

 

 

trays.

 

 

 

 

 

 

Are there any error messages on the panel dis-

Check the error message, and take the required

 

 

play?

action.

 

 

 

 

 

 

Does the indicator above the Printer Mode key

Check the error message, and take the required

 

 

stay red?

action.

 

 

 

 

 

 

Is the Data-in Indicator blinking or lit?

If not, the data does not reach the machine.

 

 

 

Check the printer cable connection.

 

 

 

Also confirm that the printer port settings are

 

 

 

correct.

 

 

 

 

 

 

Can you print a configuration page?

If you cannot, check the printer cable connec-

 

 

 

tion.

 

 

 

Also confirm that the printer port settings are

 

 

 

correct.

 

 

 

 

 

 

Can you make a "Print Test Page" from the

If you cannot, the machine might be out of order.

 

 

printer driver?

Contact your sales or service representative.

 

 

 

 

 

 

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Savin 1013 operating instructions Machine Does Not Print, Possible Cause Solutions