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4. Troubleshooting

Error & Status Messages on the Display

Panel

❖
❖❖

❖Status Messages

❖
❖❖

❖Alert Messages

Messages/Second messages Status
Hex Dump Mode The machine receives data in hexadecimal numbers in Hex
Dump mode. Turn off the machine after printing, and then
turn back on.
Offline The machine is offline. Set the machine online by pressing
[Online] on the display panel to start printing.
Please Wait The machine is initializing the development unit. Wait for a
while.
Printing... The machine is making prints. Wait for a while.
Ready The default ready message. The machine is ready f or use. No
action is required.
Resetting Job... The machine is resetting the print job. Wait until “Ready” ap-
pears on the display panel.
Waiting... The machine is waiting for the next data to print. Wait for a
while.
Messages/Second messages Description Solution
Close duplex unit cover. The cover of the duplex unit is
open.
Close the cover of the duplex
unit.
Close ### cover The cover of the indicated pa-
per tray is open.
Note
❒“###” in the message rep-
resents a paper feed tray.
Close the cover of a paper feed
tray.
Collate has been cancelled. The collate print function has
been canceled.
Increase memory capacity.
When adding a memory mod-
ule to the machine, contact
your sales or service represen-
tative.
DIMM has a problem. An error has occurred in the
DIMM inside the machine.
Contact your sales or service
representative.