Troubleshooting
38
4
Color documents
are printed in
black and white.
The printer driver is not set up for color printing.
PCL 5c/PostScript 3
Select Color for [Color/Black and White] on the printer driver's [Setup]
tab.
RPCS
Select Color for [Color/Black and White] on the printer driver's [Print Set-
tings] tab.
See the printer driver's Help.
Some applications print color files in black and white.
Fine dot pattern
does not print.
PCL 5c/PostScript 3
Change the [Dithering] setting in the [Advanced] dialog box on the printer
driver's [Print Quality] tab.
RPCS
Change the [Dithering] setting on the [Image Adjustments] tab in the
[Change User Settings] dialog box on the [Print Quality] tab in the printer
driver's dialog box.
See the printer driver's Help.
Images are cut off,
or excess is print-
ed.
You may be using paper smaller than the size selected in the application.
Use the same size paper as that selected in the application. If you cannot
load paper of the correct size, use the reduction function to reduce the im-
age, and then print.
See the printer driver's Help.
It takes too much
time to complete
the print job.
Photographs and other data intensive pages take a long time for the ma-
chine to process, so simply wait when printing such data.
Changing the following settings with the printer driver may help to speed
up printing.
PCL 5c
Select 600 dpi, and then select Fast for [Gradation] on the [Print Qual-
ity] tab in the printer driver's dialog box.
PostScript 3
Select Fast for [Gradation] on the [Print Quality] tab in the printer driv-
er's dialog box.
Select Post Script (optimize for speed) for PostScript output format
on the [PostScript] tab in the printer driver's dialog box.
RPCS
Select 600 × 600 dpi for [Resolution] on the [Image Adjustments] tab in
the [Change User Settings] dialog box on the [Print Quality] tab in the print-
er driver's dialog box.
Select Speed for [Print priority] on [Print Quality] tab in the printer driv-
er's dialog box.
See the printer driver's Help.
The data is so large or complex that it takes time to process. If th e Data In
indicator is blinking, data is being processed. Just wait until printing re-
sumes.
If "Warming Up..." appears on the display panel, the machine is warming
up. Wait for a while.
Status Possible Causes, Descriptions, and Solutions