Troubleshooting

Other Printing Problems

 

 

Status

 

Possible Causes, Descriptions, and Solutions

 

 

 

 

 

 

The print on the

If “Toner Saver” is selected in the [Print Quality] tab on the printer driver tab,

 

 

entire page is fad-

the entire page will be faded when printed.

 

 

ed.

See the printer driver's Help.

 

 

 

 

 

 

 

 

 

The print smudges.

The settings have not been set to thick paper when printing on thick paper.

 

 

 

PCL 5c/PostScript 3

 

 

 

 

Select “Thick” for [Type] on the printer driver's [Paper] tab.

 

 

 

RPCS™

 

 

 

 

Select “Thick Paper” for [Paper Type] on the printer driver's [Print Set-

 

 

 

 

tings] tab.

 

 

 

 

 

4

 

The color of the

If a specific color is missing, turn the main power switch off and on. If this

 

 

 

 

printout is differ-

does not solve the problem, contact your sales or service representative.

 

 

 

ent from the color

See the printer driver's Help.

 

 

specified.

 

 

 

 

 

 

 

 

 

 

When printing

If the printer driver is configured to use the graphics command, the graph-

 

 

graphic data, the

ics command from the machine is used to print.

 

 

output and the

If you want to print accurately, set the printer driver to print without using

 

 

screen are differ-

 

 

the graphics command.

 

 

ent.

 

 

See the printer driver's Help.

 

 

 

 

 

 

 

 

 

Page layout is not

Print areas differ depending on the machine used. Information that fits on

 

 

as expected.

a single page on one machine may not fit on a single page of another ma-

 

 

 

chine.

 

 

 

Adjust the [Print Area] settings in the printer driver.

 

 

 

See the printer driver's Help.

 

 

 

 

 

 

Duplex printing is

• Duplex printing cannot be done with paper set in the optional bypass

 

 

malfunctioning.

 

tray. When using duplex printing, make settings to use paper from a

 

 

 

 

tray other than the optional bypass tray.

 

 

 

• Duplex printing cannot be done with thick paper, OHP transparencies,

 

 

 

 

labels, or thin paper specified as the paper type. Specify another paper

 

 

 

 

type.

 

 

 

• Duplex printing cannot be done with a tray for which [1-Sided Copy] has

 

 

 

 

been specified as “Paper Type” on the System Settings menu. Change

 

 

 

 

the “Paper Type” setting for the tray to [2-Sided Copy] on the System Set-

 

 

 

 

tings menu. See the General Settings Guide.

 

 

 

 

 

36

Page 40
Image 40
Savin 1232 appendix Other Printing Problems, Status Possible Causes, Descriptions, and Solutions