Troubleshooting
Machine Does Not Print
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| Possible Cause | Solutions |
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| Is the power on? | Confirm the cable is securely plugged into the power outlet and |
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| the machine. |
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| Turn on the main power switch. |
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| Is the machine online? | If not, press [Online] on the display panel. |
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| Does the printer function | If so, check the error message on the display panel and take the re- |
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| status indicator stay red? | quired action. |
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| Is there a warning status or | If so, check the error message or warning status on the display |
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| error message on the dis- | panel and take the required action. |
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| play panel? |
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| Can you print a configura- | If you cannot print a configuration page, there maybe a machine | |
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| tion page? | malfunction. Contact your sales or service representative. |
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| See p.52 “Machine Condition” for printing a configuration page. |
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| Is the interface cable con- | Connect the interface cable securely. If it has a fastener, fasten that |
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| nected securely to the ma- | securely as well. |
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| chine and the computer? | See “Connecting the Machine”, Printer Reference 1. |
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| Are you using the correct | The type of interface cable you should use depends on the com- |
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| interface cable? | puter. Be sure to use the correct one. If the cable is damaged or |
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| worn, replace it. |
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| See “Connecting the Machine”, Printer Reference 1. |
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| Was the interface cable | Connect the interface cable before turning on the machine. |
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| connected after the ma- |
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| chine was turned on? |
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| Is the signal status satisfac- | To check the signal status, press {User Tools/Counter/Inquiry} on the |
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| tory when using wireless | control panel, and then [System Settings] on the display panel. On |
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| LAN in Infrastructure | the [Interface Settings] tab, select [IEEE 802.11b] and then press [Wire- |
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| mode ? | less LAN Signal]. If signal quality is bad, move the machine to a lo- |
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| cation where signals pass or remove any objects that block signals. |
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| When using Wireless LAN, | Confirm the machine's display panel that the SSID is correctly set. |
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| is the SSID correctly set? | See “Interface Settings/IEEE 802.11b (Option)”, General Settings Guide. |
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| When using a Wireless | Confirm the access point settings when in Infrastructure mode. |
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| LAN, is the access point | Depending on the access point, client access may be limited by the |
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| correctly set? | MAC address. |
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| Also, confirm there are no problems in transmission between ac- |
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| cess point and wired clients, and between access point and wire- |
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| less clients. |
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| When using Wireless LAN, | Confirm the orange LED is lit, and the green LED is lit or blinks |
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| is the LED on the Wireless | during transmission. |
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| LAN card lit or blinking? |
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| Is the Wireless LAN being | In that case, turn the main power switch off and on. Also, chang- |
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| used in Ad Hoc mode? | ing some of the settings in [Network] on the [Interface Settings] tab in |
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| [System Settings] on the display panel may solve the problem. |
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