Troubleshooting

Whenever you are having problems with your DVD player, check the following points before requesting service.

 

Problem

 

Recommended Action

Page

Power does not

Make sure the power plug of the AC adapter is

33

turn on or sud-

 

plugged into a power outlet.

 

denly turns off.

 

 

 

Try turning power off and then back on again.

38

 

 

 

 

 

 

 

 

Power does not

Check if the battery pack is charged. If not,

34

 

turn on or

 

charge it.

 

 

suddenly turns

 

 

 

 

off under

 

 

 

 

battery power.

 

 

 

 

 

 

 

 

The remote control

Make sure that batteries are loaded correctly.

40

unit does not work.

 

 

• Check for dead batteries.

 

 

 

 

 

 

 

• Make sure the signal emitter of the remote

 

 

 

 

control unit is pointed at the remote sensor of

 

 

 

 

the DVD player.

 

 

 

 

 

 

 

• Make sure the remote control unit is not too far

 

 

 

 

from the DVD player.

 

 

 

 

 

 

 

• Make sure nothing is blocking the signal path

 

 

 

 

between the remote control unit and DVD

 

 

 

 

player.

 

 

 

 

 

 

No image appears

Make sure video and audio cords are connected

29-32

or no audio is

 

correctly.

 

produced.

 

 

 

Make sure the disc you are trying to play is a

12-14

 

 

 

 

 

DVD (Region 2 or ALL), video CD, or audio CD.

 

 

 

 

 

 

 

 

Use a disc that is free of dirt and scratches.

7

 

 

 

 

 

 

 

Make sure the disc is not upside-down.

20

 

 

 

 

 

 

 

The DVD player’s pickup lens may be dirty. Take

6

 

 

 

the DVD player to your nearest service centre

 

 

 

 

for cleaning.

 

 

 

 

 

 

 

 

If you want to display images on a connected TV,

30

 

 

 

make sure the TV channel is set to VIDEO or AV.

 

 

 

 

 

 

The micro-controller built into the DVD player can be affected by external electrical noise and interference. If you suspect this is the problem, try turning the DVD player off and then back on again.

GB 88

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Sharp DV-L70S, DV-L70BL operation manual Troubleshooting, Problem Recommended Action