Care and Cleaning Use - The Cooktop Getting Started

Self Help

 

 

 

Self Help - Cooktop

 

 

 

POSSIBLE CAUSES & SUGGESTED SOLUTIONS

 

COOKTOP PROBLEM

 

 

 

 

 

 

 

Burners click continuously.

 

Knob(s) are in the “light” position. Turn knob(s) to “OFF” position or to desired

 

 

flame setting.

 

 

 

 

 

 

 

 

 

Surface burners do not light.

 

Gas is turned off. Make sure the gas shut-off valve is in the ON position and the

 

 

 

gas supply to the house is not shut off.

 

 

 

 

 

 

 

 

Unit is not hooked up to gas supply. Call gas company.

 

 

 

 

 

 

 

 

Plug is not completely inserted into outlet. Incorrect house wiring. Check the

 

 

 

power supply. Verify that the unit is grounded with the correct polarity. Make sure

 

 

 

the unit is plugged in.

 

 

 

 

 

 

 

Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/

 

 

 

or replace fuse.

 

 

 

 

 

 

 

 

Burner ports are clogged. With the cooktop turned off and cool, remove burner

 

 

 

caps. Use a stiff nylon bristle toothbrush to push debris through burner ports.

 

 

 

 

 

 

 

Misaligned burner cap. Verify that burner caps are properly positioned over

 

 

 

burners.

 

 

 

 

 

 

 

 

Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry

 

 

 

before using. Check for burned-on food or grease. See cleaning

 

 

 

recommendations, page 23. Burner will not light if ignitor is wet, damaged or

 

 

 

dirty.

 

 

 

 

 

 

Uneven or too high flame,

 

Burner ports are clogged. With the cooktop turned off and cool, remove burner

 

burner is hard to light.

 

caps. Use a stiff nylon bristle toothbrush to dislodge debris.

 

 

 

 

 

 

 

Misaligned burner cap. Verify that burner caps are properly positioned over

 

 

 

burners.

 

 

 

 

 

 

 

 

Burner cap is wet. Turn off burner, cool and dry burner cap and burner base

 

 

 

throroughly.

 

 

 

 

 

Uneven flame - LP/ bottled

 

Call service.

 

gas users.

 

 

 

 

 

 

 

 

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Siemens HG2516UC, HG2416UC Self Help Cooktop, Possible Causes & Suggested Solutions, Or replace fuse, Burners, Dirty