The“ Color Wheel Failure” messageappears
If the “ColorWheel Failure”message appearsand the projector entersStandby mode duringuse, the
projectorhas a colorw heeliss ue.
gTo resolvethe “Color Wheel Failure” error
1. Putthe projector into Standby mode,and then wait 15 minutes for it to cool down.
2. Disconnectt hepower cable from the poweroutlet, and then wait at least 60 seconds.
3. Connectthe power cable, andthen turn on the projector.
4. If the previoussteps don’t resolve the issue, disconnect the power cable, andthen contact your
authorizedSMART reseller(smarttech.com/wheretobuy).
The“ Lamp Failure” messageappears
If the “LampFailure”message appearsand the lamp turns off duringuse or doesn’t turn on, oneof the
followingissues is occurring:
lThelamp is overheating,lik ely duet o blockedair vents.
lThelamp has reachedthe end of its life.
lTheprojectorhas an internal problem.
gTo resolvethe “Lamp Failure” error
1. Followsteps 1 t o 5 of To resolvethe “Projector Overheated”erroron previous page.
2. If the lampdoesn’t illuminate, put the projectorinto Standby mode andw ait 15 minutesf orit to
cooldown.
3. Disconnectt hepower cable.
4. Replaceyour lamp as describedin Removing and replacingthe projector lampmodule on page
29.
5. If the projectorstill doesn’t turn on or if it continues to display the lamp errormessage,
disconnectthe power cable, andthen contact your authorizedS MART reseller
(smarttech.com/wheretobuy).
Theprojector Power light isn’t lit
If the projectorPower light isn’t lit, oneof the following issues is occurring:
lTherewas a power outageor a power surge.
lAc ircuit breakeror a safety swit ch was tripped.
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
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