lTheprojectoris n’t connectedto t hepower source.
lTheprojectorhas an internal problem.
gTo resolvethe unlit projector Power light issue
1. Checkt hepower source, and thenmake s urethat all cables are connected.
2. Confirmthat the projector is connected to an active poweroutlet.
3. Makesure the pins on the connectorsaren’t broken orbent.
4. Makesure the Hide Display feature on the remoteis disabled. See Using the remote control
buttonson page11.
5. If the previoussteps don’t resolve the issue, disconnect the power cable andthen contact your
authorizedSMART reseller(smarttech.com/wheretobuy).
Resolving network communication issues
If you don’thave network access, performthe followingproceduret o troubleshootyour system.
gTo resolvenetwork communication issues
1. Ensurethat your network’s RJ45 cable is properlyc onnectedto the modularc ableconnection
onthe projector’s connectionpanel.
2. Ensurethat the LAN warning light ont heprojector is green. To activate the LAN, use the
“vgaoutnetenable=on”RS-232 command(see Projector programmingcommandson page56)
orthe “Network and VGA out” projectormenu option(see Network menu on page15). The
networkfunction on the projectordoesn’t work until you send one of these commands.
3. Pressthe Menu button, and thens elect the Network Settingsmenu to check the IP address.
SeeNetwork menu on page15 for a description of the IP address field. Enter this IP address
intoyour browser orS NMP agent.
4. If you still don’t have network access, contact your network administrator. If your administrator
is unableto resolve the issue, contact your authorizedSMAR T reseller
(smarttech.com/wheretobuy).
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
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