Resolving audio issues
Theprojectordoesn’t have integratedspeakers, but you can connect an audiosy stem to the audio
outputconnector in the projector’sconnection panel.I f no soundis comingfrom your audiosy stem,
performthe followingprocedure.
gTo resolveaudio issues
1. Ensurethat the speakers’ or audiosyst em’s cables areproperly connectedto the audio output
plugon the projector’sconnection panel.
2. Pressthe Mute button onthe projector’s remotecontrol, andif Audio Mute is on,turn it off.
3. Uset heprojector’s remote controlt o ensurethat volume isn’t at the lowest s etting.
4. Ensurethat your speakeror audiosystem is on andthat volume is enabled.
5. Checkt hat yoursource input, such as your computer or videodevice, is n’t malfunctioning,that
its audiooutput is onand that its volumeisn’t set to the lowest position.
6. If the previoussteps don’t resolve the issue, contact y ourauthorizedS MART reseller
(smarttech.com/wheretobuy).
Resolving video issues
If yourprojector has a frozen image,perform the following procedure.
gTo resolvea frozen image
1. Ensurethat the Hide Display feature is off. P ress the Hide button onthe projector’s remote
controlto hide or show the display.
2. Ensurethat your source device, such as your DVD player or computer,is n’t malfunctioning.
3. Putthe projector into Standby mode,and then wait 15 minutes for it to cool down.
4. Disconnectt hepower cable from the poweroutlet, and then wait at least 60 seconds.
5. Connectthe power cable, andthen turn on the projector.
6. If the previoussteps don’t resolve the issue, contact y ourauthorizedS MART reseller
(smarttech.com/wheretobuy).
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
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