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SMC Networks SMC7404BRA EU manual Troubleshooting

Models: SMC7404BRA EU

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TROUBLESHOOTING

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SMC Networks SMC7404BRA EU manual Troubleshooting

Contents

User Guide Broadband Router with built-in ADSL ModemPage Part No 750.9701, UK Pub No 150000035400A From SMC’s line of award-winning connectivity solutions DecemberBroadband Router with built-in ADSL Modem FCC - Part COMPLIANCESFCC - Class B COMPLIANCES Industry Canada - Class BAustralia AS/NZS 3548 1995 - Class B COMPLIANCES EC Conformance Declaration - Class BCOMPLIANCES 4 Configuring the Barricade TABLE OF CONTENTS2 Installation 3 Configuring Client PCsTABLE OF CONTENTS 5 Configuring Client TCP/IP6 Configuring Printer Services TABLE OF CONTENTS About the Barricade Features and BenefitsCHAPTER INTRODUCTION VPN pass-through IPSec-ESP Tunnel mode, L2TP, PPTP Shared IP Address ApplicationsWired LAN Internet AccessVirtual Private Network VPN DMZ Host SupportSecurity Package Contents CHAPTER INSTALLATIONSystem Requirements Description Hardware DescriptionStatus LEDsVerify Status ConditionConnect the System Connect the ADSL Line Phone Line ConfigurationInstalling a Full-rate Connection Figure 2-1. Installing With a SplitterAttach to Your Network Using Ethernet Cabling Installing a Splitterless ConnectionFigure 2-2. Installing Without a Splitter Connect the Power Adapter CHAPTER 3 CONFIGURING CLIENT PCS TCP/IP ConfigurationCONFIGURING CLIENT PCS CHAPTER CONFIGURING THE BARRICADE Making Configuration Changes Navigating the Web Browser InterfaceTime Zone Setup WizardInternet Sharing CONFIGURING THE BARRICADEDescription Parameter SettingParameter Description CONFIGURING THE BARRICADEFinish ParameterDescription PPPoE & PPPoAParameter Description FinishParameter Description network, it will forward the packets to the DefaultSETUP WIZARD ParameterDescription Multiple Protocol over ATM Mode4-10 ParameterDescription Finish4-11 ParameterDescription 4-12Parameter 4-13 Advanced SetupADVANCED SETUP Navigating the Web Browser InterfaceDescription The following table briefly describes the “Advanced Setup” menu items4-14 Menu4-15 Making Configuration ChangesMAKING CONFIGURATION CHANGES 4-16 System SettingsCONFIGURING THE BARRICADE 4-17 Password SettingsSYSTEM SETTINGS 4-18 Remote Management4-19 SYSTEM SETTINGSDescription PPPoE PPP over Ethernet4-20 Parameteridentifies the data channel within that virtual path 4-21Parameter DescriptionDescription then it is automatically forwarded to the default router i.e4-22 ParameterDescription 4-23Parameter Description 4-24Parameter Description 4-25Parameter 4-26 CONFIGURING THE BARRICADE4-27 Address Mapping4-28 CONFIGURING THE BARRICADEVirtual Server 4-29 The more common TCP service ports include4-30 Routing SystemStatic Route Description 4-31Parameter 4-32 Authentication RequiredParameter Description Routing Table4-33 4-34 FirewallFIREWALL Access Control4-35 4-36 The following items are on the “Access Control” screenFIREWALL Access Control Add PC4-37 4-38 CONFIGURING THE BARRICADEURL Blocking 1. Click “Add Schedule Rule.” You may filter Internet access for local clients based on rulesSchedule Rule 4-394-40 3. Click “OK” and then click “APPLY” to save your settingsCONFIGURING THE BARRICADE FIREWALL Intrusion Detection4-41 The Intrusion Detection feature of the Barricade Enable SPI andlimits the access of the incoming traffic at the WAN port. When the SPI feature is turned onDescription Defaults4-43 ParameterParameter Defaultsstate structure remains active. When the timeout 4-44Maximum number of allowed incomplete TCP Parameter Defaults Description4-45 The length of time for which an H.323 session4-46 CONFIGURING THE BARRICADE4-47 SNMPSNMP CommunityParameter A community string password specified for trapTrap 4-48Parameter ADSLADSL 4-494-50 CONFIGURING THE BARRICADEStatus Parameter Maximum fluctuation in the output powerADSL 4-51Description 4-52Parameter 4-53 ToolsConfiguration Tools 4-54 Firmware UpgradeCONFIGURING THE BARRICADE 4-55 Reset4-56 StatusDescription 4-57The following items are included on this screen Parameter4-58 CONFIGURING THE BARRICADECHAPTER 5 CONFIGURING CLIENT TCP/IP Windows 95/98/Me2. In “Control Panel” double-click the “Network” icon WINDOWS 95/98/ME TCP/IP Configuration SettingInternet Explorer Disable HTTP ProxyNetscape Obtain IP Settings from Your ADSL RouterWINDOWS 95/98/ME Windows NT WINDOWS NT 11. Windows may copy some WINDOWS NT You need to verify that the “HTTP Proxy” feature of your Web browser is disabled. This is so that your browser can view the Barricade’s HTML configuration pages. Determine which browser you use and refer to “Internet Explorer” on page 5-4 or “Netscape” on page5-10 4. Type “EXIT” and press ENTER to close the “Command Prompt” windowYour computer is now configured to connect to the Barricade CONFIGURING CLIENT TCP/IPWINDOWS Windows5-11 3. The connection status screen will open. Click “Properties.”4. Double-click “Internet Protocol TCP/IP.” 5-125-13 Disable HTTP ProxyObtain IP Settings from Your Barricade 5-14 4. Type “EXIT” and press ENTER to close the “Command Prompt” windowYour computer is now configured to connect to the Barricade CONFIGURING CLIENT TCP/IP2. In “Control Panel” click “Network and Internet Connections.” Windows XP5-15 1. Click “start/Control Panel.”5. Double-click “Internet Protocol TCP/IP.” 5-16WINDOWS XP Disable HTTP ProxyObtain IP Settings from Your Barricade 5-175-18 Type “EXIT” and press ENTER to close the “Command Prompt” windowYour computer is now configured to connect to the Barricade CONFIGURING CLIENT TCP/IP5-19 Configuring Your Macintosh ComputerCONFIGURING YOUR MACINTOSH COMPUTER 5-20 3. If “Using DHCP Server” is already selected in the “Configure” field, your computer is already configured for DHCP. Close the TCP/IP dialog box, and skip to “Disable HTTP Proxy” on page 5-21.”Internet Explorer Disable HTTP Proxy5-21 3. Select “Direct Connection to the Internet” and click “OK.” 5-225-23 Obtain IP Settings from Your Barricade5-24 CONFIGURING CLIENT TCP/IPSkip this section if you are using Unix CHAPTER CONFIGURING PRINTER SERVICESInstall the Printer Port Monitor INSTALL THE PRINTER PORT MONITOR CONFIGURING PRINTER SERVICES Configure the Network Printer in Windows 95/98/Me/2000 Configure the Print Server4. Select the monitored port. The default port name is “SMC100.” Click the “Configure Port” button 2. Follow the prompts to add a local printer to your system Configure the Network Printer in Windows NTCONFIGURE THE PRINT SERVER Configure the Network Printer in Unix Systems CONFIGURE THE PRINT SERVER APPENDIX A TROUBLESHOOTING Page Page TROUBLESHOOTING Ethernet Cable APPENDIX B CABLESPin Assignments RJ-45 Port Ethernet ConnectionCrossover Wiring Straight-Through WiringADSL Cable Connection Figure B-3. RJ-11 Pinouts Signal NameNot used Not usedCABLES APPENDIX C SPECIFICATIONS Page SMCs Limited Warranty Statement LIMITED WARRANTYLIMITED WARRANTY Contact SMC LIMITED WARRANTYFull Installation Manual Firmware and Drivers