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Socket Mobile Digital Phone Card for Data-Capable Mobile Phone Chapter 2 Preliminary Setup

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8 | CHAPTER 2: PRELIMINARY SETUP

Chapter 2 Preliminary Setup

This chapter explains the first four steps of DPC setup, which are done

similarly for all mobile computer categories. After completing the steps

covered in this chapter, complete DPC setup by going to the chapter

designated for your specific mobile computer category.

The four steps covered in this chapter include:

• Registering your card

• Activating data service for your mobile phone

• Network Information Form

• Uninstalling old Socket DPC software

STEP 1: Register the Card

Register your DPC online at www.socketcom.com/p roduct/prod reg.htm.

You can also use the product registration form included in your DPC

package.

STEP 2: Activate Mobile Phone Data Service

Some mobile phone carriers activate data service only when requested and

may charge small fees. If necessary, ask your phone carrier for this feature.

Important!

If data service is not activated for your mobile

phone, then you will not be able to use your phone for

any data connections!

Contents

Main How this Manual is Organized Table of Contents Page Chapter 1 Introduction Overview Working Wirelessly with the DPC Contents of the Connection Kit Installation Steps Summary Page Chapter 2 Preliminary Setup STEP 1: Register the Card STEP 2: Activate Mobile Phone Data Service STEP 3: Network Information Form Page Chapter 3 Windows CE Setup STEP 5: Install the Software Page Page STEP 7: Set up Remote Networking Page Page Page Page STEP 8: Make a Data Call Page Page Page Page Chapter 4 Casio BE-300 Setup STEP 4: Insert the Card and Attach the Phone STEP 5: Set up Remote Networking STEP 6: Make a Data Call Chapter 5 Windows 9x/Me Setup STEP 5: Insert the Installation CD STEP 6: Insert the Card and Attach the Phone STEP 7: Install the Software STEP 8: Set up Windows for New Modem Page STEP 9: Set up Remote Networking Page STEP 10: Make a Data Call Page Chapter 6 Windows 2000/XP Setup STEP 5: Insert the Installation CD STEP 6: Insert the Card and Attach the Phone STEP 7: Install the Software STEP 8: Set up Windows for a New Modem Page STEP 9: Set up Remote Networking Page Page STEP 10: Make a Data Call Page Chapter 7 Mac OS Setup STEP 4: Insert the Card and Attach the Phone Page STEP 7: Set up Remote Networking Page STEP 8: Make A Data Call Page Appendix A Specifications Page Appendix B Hints and Tips Choosing the Right Applications Using Multiple Modems Appendix C Troubleshooting My computer does not recognize my phone and/or AT commands I cannot place a call. My call fails immediately OR I get CALL FAILED on my mobile phone. I get disconnected in mid-session. I get a NETWORK NOT RESPONDING message on my mobile phone. My computer dials but cannot connect. I get a DISCONNECTED SIGNAL FADED message on my mobile phone. My mobile phone shows that the call has connected but my communications software does not. My communications software shows the call has connected, but my mobile phone does not. I cannot receive voice calls. I cannot receive data calls. The data is transmitting slowly. I cannot access my email and/or use my web browser. Appendix D ISP Resources 60 | APPENDIX D: ISP RESOURCES Appendix E Technical Support Limited Warranty Limited Software Warranty Copyright Notice Regulatory Compliance Radio Frequency Interference Requirements Radio Frequency Interference Requirements Canada CE Marking & European Union Compliance Applicable Directives: Applicable Standards: