— Troubleshooting —
English
Types of trouble and how to correct trouble
If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the screen or the display window, the self- diagnosis display function has worked. See page 241.
In the recording mode
Symptom | Cause and/or Corrective Actions |
START/STOP does not operate. | • The POWER switch is not set to CAMERA. |
| c Set it to CAMERA (p. 29). |
| • The tape has run out. |
| c Rewind the cassette or insert a new one (p. 27, 44). |
| • The |
| c Use a new tape or slide the tab (p. 27, 28). |
| • The tape is stuck to the drum (moisture condensation). |
| c Remove the cassette and leave your camcorder for at least |
| one hour to acclimatize (p. 262). |
The power goes off. | • While being operated in CAMERA mode, your camcorder has |
| been in the standby mode for more than three minutes. |
| c Set the POWER switch to OFF (CHG) and then to CAMERA |
| again (p. 29). |
| • The battery pack is dead or nearly dead. |
| c Install a charged battery pack (p. 18, 19). |
The image on the viewfinder screen | • The viewfinder lens is not adjusted. |
is not clear. | c Adjust the viewfinder lens (p. 34). |
The SteadyShot function does not | • STEADYSHOT is set to OFF in the menu settings. |
work. | c Set it to ON (p. 137). |
The autofocusing function does not | • The setting is the manual focus mode. |
work. | c Set FOCUS to the autofocus mode (p. 70). |
| • Shooting conditions are not suitable for autofocus. |
| c Adjust for manual focusing (p. 70). |
The picture does not appear in the | • The LCD panel is open. |
viewfinder. | c Close the LCD panel (p. 31). |
A vertical band appears when you | • The contrast between the subject and background is too high. |
shoot a subject such as lights or a | This is not a malfunction. |
candle flame against a dark |
|
background. |
|
A vertical band appears when you shoot a very bright subject.
• This is not a malfunction.
Some tiny white, red, blue or green | • Slow shutter, Super NightShot or Colour Slow Shutter mode is |
spots appear on the screen. | activated. This is not a malfunction. |
You cannot record still images on | • PHOTO REC is set to MEMORY in the menu settings. |
tapes | c Set it to TAPE (p. 137) |
| only) |
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