
Troubleshooting
If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the LCD screen, display window or in the viewfinder, the
In the recording mode
Symptom | Cause and/or Corrective Actions |
START/STOP does not | •The POWER switch is not set to CAMERA. |
operate. | c Set it to CAMERA. (p. 15) |
| •The tape has run out. |
| c Rewind the tape or insert a new one. (p. 14, 29) |
| •The |
| mark. |
| c Use a new tape or slide the tab. (p. 14) |
| •The tape is stuck to the drum (moisture condensation). |
| c Remove the cassette and leave your camcorder for at least |
| one hour to acclimatize. (p. 156) |
|
|
The power goes off. | •While being operated in CAMERA mode, your camcorder |
| has been in the standby mode for more than five minutes. |
| c Set the POWER switch to OFF (CHG) and then to |
| CAMERA again. (p. 16) |
| •The battery pack is dead or nearly dead. |
| c Install a charged battery pack. (p. 9, 10) |
|
|
The image on the viewfinder | •The viewfinder lens is not adjusted. |
screen is not clear. | c Adjust the viewfinder lens. (p. 19) |
|
|
The SteadyShot function | •STEADYSHOT is set to OFF in the menu settings. |
does not work. | c Set it to ON. (p. 107) |
|
|
The autofocusing function | •The camcorder is in manual focus mode. |
does not work. | c Turn to auto focus mode. (p. 58) |
| •Shooting conditions are not suitable for autofocus. |
| c Adjust focus manually. (p. 58) |
|
|
The fader function does not | •The digital effect function is working. |
work. | c Cancel it. (p. 40) |
|
|
A vertical band appears | •The contrast between the subject and background is too |
when you shoot a subject | high. This is not a malfunction. |
such as lights or a candle |
|
flame against a dark |
|
background. |
|
Vertical streaks appear when you shoot a very bright subject.
•This is called the smear phenomenon. This is not a malfunction.