CALL FORWARDING

CALL FORWARDING

 

GENERAL

When you are not available to take calls or decide to answer

 

 

your calls on another extension, it is useful to forward your

 

 

calls to an alternate answering position. If you urgently need

 

 

to talk to someone who has forwarded his calls, the system is

 

 

also equipped with a bypass function. Depending on the

 

 

type of diversion you are also able to record your personal

 

 

greeting, see section “Personal greeting”.

 

 

Note: You can still make calls as usual.

 

 

 

Diversion on no reply

If you are not available to answer incoming calls (internal

 

 

or external), your system administrator can program your

 

 

portable to automatically divert calls to a programmed

 

 

diversion address (default time: 15 seconds).

 

 

 

Diversion on busy

If your portable is busy and you receive an incoming call

 

 

(internal or external), your system administrator can program

 

 

your portable to automatically divert the call to a

 

 

programmed diversion address.

 

 

FIXED DIVERSION

This function directs your calls to a pre-programmed

 

 

answering position (e.g. secretary).

 

 

 

Activate fixed diversion

 

 

 

Dial

 

 

Special dial tone. All calls to your extension are directed to a

 

 

pre-programmed address. On the DT368 display the actual

 

 

diversion state is shown.

 

 

 

Cancel diversion

 

 

 

Dial

 

 

Special dial tone.

BusinessPhone 250 / BusinessPhone 50

29

Portable DT310 / DT360 / DT368

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Sony DT360, DT310, DT368 manual Call Forwarding General, Fixed Diversion