TROUBLE SHOOTING

TROUBLE SHOOTING

 

GENERAL

This section contains information on how to solve common

 

 

operational problems, and warnings you may receive.

 

 

 

TROUBLE SHOOTING

Go through the following lists if you encounter any problems.

 

 

If this checklist does not solve the problem, contact your

 

 

system administrator. If others have similar problems, there

 

 

may be a system error.

 

 

 

Fault check list

Fault

 

 

Probable cause

 

 

Action & Comment

 

 

No display

 

 

Battery low or portable defect

 

 

Charge battery

 

 

Display shows program and battery icon (DT310)

 

 

Display shows ”Connect battery” (DT360 and DT368)

 

 

Battery not properly fit or defect

 

 

Check battery or contact system administrator

 

 

No ringing

 

 

Ringer off icon on or portable defect

 

 

Off icon on=Adjust volume

 

 

Standby icon flashes (DT310 and DT360)

 

 

Signal strength icon off (DT368)

 

 

Out of coverage area, system or portable defect

 

 

Enter coverage area or contact system

 

 

administrator

 

 

Battery icon flashes slowly

 

 

Battery low

 

 

Charge battery

 

 

Call icon and/or program icon on for 2 seconds (DT310)

 

 

Call icon on for 2 seconds (DT360 and DT368)

 

 

Portable defect

 

 

Contact system administrator

68

BusinessPhone 250

/ BusinessPhone 50

Portable DT310

/ DT360 / DT368

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Sony DT360, DT310, DT368 manual Trouble Shooting General, Fault check list