"Handycam" User Guide

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Top page > Troubleshooting > Troubleshooting > Connecting to a computer

Connecting to a computer

“PlayMemories Home” cannot be installed.

Check the computer environment or installation procedure required to install “PlayMemories Home.”

“PlayMemories Home” does not work correctly.

Quit “PlayMemories Home” and restart your computer.

The camcorder is not recognized by the computer.

Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder.

Disconnect the Built-in USB Cable from the computer and your camcorder, and restart the computer, then connect the computer and your camcorder again in the correct order.

When both the Built-in USB Cable and the USB jack of the camcorder are connected to the external devices at the same time, disconnect one that is not connected to a computer.

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Sony CX200 Connecting to a computer, PlayMemories Home cannot be installed, PlayMemories Home does not work correctly