"Handycam" User Guide
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Before use
Getting started
Recording
Playback
Saving images with an external device
Customizing your camcorder Troubleshooting Maintenance and precautions
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Top page > Troubleshooting > Troubleshooting > Connecting to a computer
Connecting to a computer
“PlayMemories Home” cannot be installed.
Check the computer environment or installation procedure required to install “PlayMemories Home.”
“PlayMemories Home” does not work correctly.
Quit “PlayMemories Home” and restart your computer.
The camcorder is not recognized by the computer.
Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder.
Disconnect the
When both the
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