Miscellaneous
Errors related to ink
Error messages | Causes/remedies |
Ink depleted xx a) | • The amount of ink is low. |
(xx ink has run out.) | tReplace the ink cartridge. |
(xx ink cartridge is not | |
attached.) | • The ink cartridge is not set |
| correctly. |
tCheck and set the ink cartridge, if necessary. (page 43)
•The head cartridge is not set correctly.
tCheck and set the head cartridge, if necessary. (Refer to “Attaching the Head Cartridge” described in the printed Setup Manual.)
a)xx means the last alphabetic characters of the message. These indicates the color and location of the ink. For detailed information, see “Replacing the Ink Cartridges” on page 43.
Error related printer status
Error messages | Causes/remedies |
Cooling down | The temperature of the head or of the |
| inside of the printer rises. |
| tThis is not a malfunction. Wait for |
| a while. If the room temperature is |
| high, the printer may run hot. Be |
| careful about the room |
| temperature. |
|
|
Head cartridge/is not | The head cartridge is not attached |
attached | correctly. |
(The print head | tConfirm whether the head |
cartridge is not | cartridge is attached correctly. |
attached.) | (Refer to “Attaching the Head |
| Cartridge” described in the printed |
| Setup Manual.) |
|
|
Head cover/is open | • The head cover is open. |
(The print head cover is | tClose the cover firmly. |
open.) | • The head cartridge lock screws are |
| not tightened securely. |
| tCheck them and tighten them |
| securely. (Refer to “Attaching |
| the Head Cartridge” described |
| in the printed Setup Manual.) |
| • The harness of the head cartridge |
| cable is not pushed in to the |
| groove securely. |
| tPush the harness of the head |
| cartridge cable into the groove |
| securely. (Refer to “Attaching |
| the Head Cartridge” described |
| in the printed Setup Manual.) |
|
|
Main cover/is open | The main cover is not closed. |
(The main cover is | tClose the main cover until both |
open.) | left and right eject buttons click |
| and lock. |
|
|
Error messages | Causes/remedies |
Cleaning unit/is not | The head cleaning unit is not |
attached. | attached. |
| tAttach the head cleaning cartridge. |
| (Refer to “Attaching the Head |
| Cartridge” described in the printed |
| Setup Manual.) |
|
|
Cleaning unit/is not | The head cleaning unit is not inserted |
closed. | securely. |
| tOpen the main cover by pushing |
| both left and right eject buttons |
| and push the head cleaning unit |
| until it is seated properly. (Refer to |
| “Attaching the Head Cleaning |
| Unit” described in the printed |
| Setup Manual.) |
|
|
A print data error/has | Print data error occurs. |
occurred. | Remove the print data error. |
(Print data error.) | tCancel the print job when the print |
| data is left in the spooler. |
| |
| tPush the READY button. |
| tIf the printer does not recover even |
| when you push the READY |
| button, push and hold the ON/ |
| STANDBY button for about three |
| seconds so that the printer is in |
| standby mode. Then push the ON/ |
| STANDBY button again so that |
| the printer is set to on. If the |
| printer does not recover even after |
| you push the ON/STANDBY |
| button, set the main power switch |
| located on the back of the printer |
| to the off side, and then turn the |
| printer on again. |
|
|
Malfunction/xxx | The printer is in need of repairment. |
| Consult your dealer. xxx indicates the |
| error code. If you write the code on |
| the status column of “Customer |
| Confirmation Sheet,” the service |
| personal understand the nature of the |
| problem. |
|
|
If the Paper Jams
When the paper jams, the error message “Paper jam” appears on the printer window display. Remove the jammed paper following the steps below.
Note
When you put your hands inside of the printer, be careful not to hurt yourself by touching hot or sharp parts.
Ejecting the jammed paper automatically
Push the READY button on the printer. The jammed paper is ejected automatically.
When the jammed paper is not ejected and the message “Paper jam” does not disappear on the printer window display even though you push the READY button, proceed as follows to remove the jammed paper.
56 Error Messages