Miscellaneous

Errors related to ink

Error messages

Causes/remedies

Ink depleted xx a)

• The amount of ink is low.

(xx ink has run out.)

tReplace the ink cartridge.

(xx ink cartridge is not

(page 43)

attached.)

• The ink cartridge is not set

 

correctly.

tCheck and set the ink cartridge, if necessary. (page 43)

The head cartridge is not set correctly.

tCheck and set the head cartridge, if necessary. (Refer to “Attaching the Head Cartridge” described in the printed Setup Manual.)

a)xx means the last alphabetic characters of the message. These indicates the color and location of the ink. For detailed information, see “Replacing the Ink Cartridges” on page 43.

Error related printer status

Error messages

Causes/remedies

Cooling down

The temperature of the head or of the

 

inside of the printer rises.

 

tThis is not a malfunction. Wait for

 

a while. If the room temperature is

 

high, the printer may run hot. Be

 

careful about the room

 

temperature.

 

 

Head cartridge/is not

The head cartridge is not attached

attached

correctly.

(The print head

tConfirm whether the head

cartridge is not

cartridge is attached correctly.

attached.)

(Refer to “Attaching the Head

 

Cartridge” described in the printed

 

Setup Manual.)

 

 

Head cover/is open

• The head cover is open.

(The print head cover is

tClose the cover firmly.

open.)

• The head cartridge lock screws are

 

not tightened securely.

 

tCheck them and tighten them

 

securely. (Refer to “Attaching

 

the Head Cartridge” described

 

in the printed Setup Manual.)

 

• The harness of the head cartridge

 

cable is not pushed in to the

 

groove securely.

 

tPush the harness of the head

 

cartridge cable into the groove

 

securely. (Refer to “Attaching

 

the Head Cartridge” described

 

in the printed Setup Manual.)

 

 

Main cover/is open

The main cover is not closed.

(The main cover is

tClose the main cover until both

open.)

left and right eject buttons click

 

and lock.

 

 

Error messages

Causes/remedies

Cleaning unit/is not

The head cleaning unit is not

attached.

attached.

 

tAttach the head cleaning cartridge.

 

(Refer to “Attaching the Head

 

Cartridge” described in the printed

 

Setup Manual.)

 

 

Cleaning unit/is not

The head cleaning unit is not inserted

closed.

securely.

 

tOpen the main cover by pushing

 

both left and right eject buttons

 

and push the head cleaning unit

 

until it is seated properly. (Refer to

 

“Attaching the Head Cleaning

 

Unit” described in the printed

 

Setup Manual.)

 

 

A print data error/has

Print data error occurs.

occurred.

Remove the print data error.

(Print data error.)

tCancel the print job when the print

 

data is left in the spooler.

 

(page 23)

 

tPush the READY button.

 

tIf the printer does not recover even

 

when you push the READY

 

button, push and hold the ON/

 

STANDBY button for about three

 

seconds so that the printer is in

 

standby mode. Then push the ON/

 

STANDBY button again so that

 

the printer is set to on. If the

 

printer does not recover even after

 

you push the ON/STANDBY

 

button, set the main power switch

 

located on the back of the printer

 

to the off side, and then turn the

 

printer on again.

 

 

Malfunction/xxx

The printer is in need of repairment.

 

Consult your dealer. xxx indicates the

 

error code. If you write the code on

 

the status column of “Customer

 

Confirmation Sheet,” the service

 

personal understand the nature of the

 

problem.

 

 

If the Paper Jams

When the paper jams, the error message “Paper jam” appears on the printer window display. Remove the jammed paper following the steps below.

Note

When you put your hands inside of the printer, be careful not to hurt yourself by touching hot or sharp parts.

Ejecting the jammed paper automatically

Push the READY button on the printer. The jammed paper is ejected automatically.

When the jammed paper is not ejected and the message “Paper jam” does not disappear on the printer window display even though you push the READY button, proceed as follows to remove the jammed paper.

56 Error Messages