Symptoms | Possible causes and remedies |
Paper in the auto | • The printer is not in print mode. |
sheet feeder tray is | tCheck the status of the ON/ |
not fed. | STANDBY and READY |
| indicators, and turn both the ON/ |
| STANDBY indicator and the |
| READY indicator to green. |
| |
| • Paper is not loaded. |
| tLoad paper. (page 12) |
| • The paper guides (vertically and |
| horizontally) are not correctly set. |
| tSet them correctly. (page 12) |
| • Too much paper is loaded. |
| tDo not exceed the number of |
| sheets which the automatic paper |
| feed tray can hold. (page 11) |
| • Warped paper is being used. |
| tTry to make the warped paper lie |
| flat and load it again. (page 12) |
| • Folded or wrinkled paper is being |
| used. |
| tDo not use folded or wrinkled |
| paper. (page 12) |
| • Paper is stacked improperly. |
| tRiffle the paper and load it again. |
| • The printer is not placed on a flat |
| surface. |
| tPlace the printer on a flat surface. |
| |
| • An error message is displayed on the |
| printer window display. |
| tTake remedies according to the |
| message. (page 54) |
|
|
The last sheet of | It is often difficult to feed paper from |
paper cannot be fed. | the automatic paper feed tray, or |
| sometimes it may be fed at an angle, |
| depending on the circumstances. |
| tAdd one sheet of the same type of |
| paper to the automatic paper feed |
| tray and try to print again. (page 13) |
|
|
The surface of | The life span of the head cleaning roller |
printouts is dirty, | may have run out. |
especially the | tTry head cleaning two or three times |
beginning of the | and print a test page. If the printed |
printed surface. | surface is still dirty, replace the head |
| cleaning roller. (page 46) |
|
|
Symptoms | Possible causes and remedies |
The printed surface is | • The paper path system may be dirty. |
dirty. | tOpen the top cover and wipe the |
| plastic surface gently with a |
| cotton swab to remove the dust. |
Note
Do not use alcohol.
• The life span of the head cleaning roller may have run out. tTry head cleaning two or three
times and print a test page. If the printed surface is still dirty, replace the head cleaning roller. (page 46)
• The ink of the printout just ejected is smeared on the ejected paper. tThe next printout is ejected
| before the previous printout is |
| dry and its printed surface may |
| be dirty. In such a case remove |
| the ejected printout one by one |
| from the auto sheet feeder tray. |
|
|
The printout is | • Unsuitable paper is being used. |
smeared or smudged. | tUse suitable paper. If you use |
| paper except other than that |
| recommended, this may cause |
| the ink to spray unevenly or run. |
| |
| • The amount of ink is excessive for |
| the paper in use. |
| t The paper loaded in the auto |
| sheet feeder tray is different from |
| the media type specified in the |
| Printing Preferences dialog box. |
| Specify the correct media type. It |
| is recommended to use the paper |
| manufactured by Sony |
| Corporation. (page 17) |
|
|
The printout is blurry, | The print head is dirty. |
or white stripes or | tTry head cleaning two or three times |
scorches appear. Or | and print a test page. (pages 40 and |
there is a part which | 42) If the printed surface is still |
is not printed. | dirty, consult your dealer. |
|
|
Miscellaneous
Troubleshooting 53