Miscellaneous
•Pack the printer using the original carton and packing materials supplied with the printer when you purchased the printer.
Before Asking Repairment
•Remove the ink cartridge from the printer.
•Insert the yellow rubber cap and the dummy pack removed from the ink feeding inlets when setting up the printer. Attach the dummy pack into the center ink feeding inlets so that the side onto which the labels attached comes to the left side.
•Retain the head cartridge inside the printer without removing.
When Not Using the Printer for Long Periods
•Remove the AC power cord from the printer.
•Keep the printer with the ink cartridge loaded. If you remove the ink cartridge, the ink inside the ink cartridge may dry up. This may cause the print head to clog. If you retain the ink cartridge removed from the printer, cover the ink feeding inlets with the yellow rubber caps and the dummy pack removed when setting up the printer after unpacking.
•Avoid placing the printer in a location subject to:
–excessive dust. Since many precise nozzles are located on the head, excessive dust may cause to choke the head.
–extremely high or low temperatures. This may cause these nozzles to clog up.
–mechanical vibration
–Do not put the printer on a slanted surface. If you place the printer on a slanted surface, this may cause leakage of the ink.
•If you do not intend to use the printer for a long period, it is recommended to put a cover over the printer.
Troubleshooting
The following troubleshooting checks will help you correct the most common problems you may encounter with your printer. Before proceeding with these trouble checks, first check that the power cord is firmly connected. Should the problem persist after you have applied the remedy suggested below, unplug the printer and contact your dealer.
Symptoms | Possible causes and remedies |
The printer is not | • The main power switch located on |
turned on. (The ON/ | the back of the printer is not set to |
STANDBY indicator | ON. |
does not light in | tSet the main power switch to |
green.) | ON. (page 9) |
| • The power cord connection may not |
| be correct. |
| tCheck the connections and |
| rectify, if necessary. (Refer to |
| “Turning the Printer On” |
| described in the printed Setup |
| Manual.) |
| tCheck whether power is supplied |
| to the wall outlet. |
|
|
The printer does not | An error message is displayed on the |
ready itself to print. | status monitor or printer window |
(ON/STANDBY | display. |
indicator blinks or is | tTake remedies according to the |
lit in orange. | message. (page 54) |
|
|
The ON/STANDBY | Proceed as follows to correct: |
indicator is lit in | 1 Push and hold the ON/STANDBY |
green and the | button for three seconds. |
READY button is lit | 2 After the ON/STANDBY indicator |
in orange. | turns to orange, push the ON/ |
| STANDBY button again. |
| If the ON/STANDBY and READY |
| indicators do not light in green, |
| disconnect the AC power cord and try |
| to perform the above operations again. |
| If the printer does not start even after |
| you take the above remedies, the printer |
| is malfunctioning. Contact your dealer. |
|
|
Printing does not | • An error message is displayed on the |
start. | status monitor. |
| tTake remedies according to the |
message. (page 54)
• The main power switch is set to off. tSet the main power switch to on.
• Neither the ON/STANDBY indicator nor the READY indicators are lit in green.
tTurn both the ON/STANDBY indicator and the READY indicator to green. (page 10)
52 Troubleshooting