Troubleshooting (contim&

On charging

Svmatom

The battery does not last even when recharged

Charging stops just after connecting the supplied battery charger

CauselRemedv

+If you use the player where the temperature is below 0°C (32”F), the battery does not function

+You need to replace the battery Please contact your nearest Sony dealer

+The battery is full (If the charging stops even when the battery

is low, this may be due to a problem with the battery life Please contact your nearest Sony dealer )

On

the

connection

with

the

Symptom

 

 

 

 

“CONNECT”

does

not appear

in

the

display

window

when

 

 

connecting

to the

computer

with

 

the

supplied

USB

cable

 

 

The computer does not identify the player when it is connected to the computer

computer

Cause/Remedy

+Please wait for the authentication of the OpenMG Jukebox (page 31) to be finished

4 If another software is active on your computer, wait for a while, then reconnect the USB cable If the problem persists, disconnect the USB cable, restart your computer, then connect the USB cable to your computer again

+Make sure the USB cable is correctly connected

+Make sure the USB cable is correctly connected (page 9)

+Install driver only

For details, refer to the OpenMG Jukebox operating instructions.

There are only a few songs I can

Check-out (The recordable time is short )

After connecting to the computer, the drive appears but there is nothing inside

+If there is data other than audio files in the “Memory Stick,” copy them to your computer to free memory on the “Memory Stick.”

+Make sure the “Memory Stick” is inserted and reconnect the player to your computer

Disconnect the USB cable and put in the battery, then check the display If the error message is displayed, there may be a problem with the “Memory Stick ” Follow the on-screen

instructions to solve the problem

The computer/player

does not

+ If you

are connecting

both devices

with

a USB hub

or a USB

operate normally

when connected

extension

cable,

normal

operation

is not

guaranteed

Please use

 

 

only

the

supplied

USB

cable.

 

 

 

26

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Sony NW-MS9 operating instructions Troubleshooting contim On charging, Computer