Troubleshooting (contim&
On charging
Svmatom
The battery does not last even when recharged
Charging stops just after connecting the supplied battery charger
CauselRemedv
+If you use the player where the temperature is below 0°C (32”F), the battery does not function
+You need to replace the battery Please contact your nearest Sony dealer
+The battery is full (If the charging stops even when the battery
is low, this may be due to a problem with the battery life Please contact your nearest Sony dealer )
On | the | connection | with | the | |
Symptom |
|
|
|
| |
“CONNECT” | does | not appear | in | ||
the | display | window | when |
|
|
connecting | to the | computer | with |
| |
the | supplied | USB | cable |
|
|
The computer does not identify the player when it is connected to the computer
computer
Cause/Remedy
+Please wait for the authentication of the OpenMG Jukebox (page 31) to be finished
4 If another software is active on your computer, wait for a while, then reconnect the USB cable If the problem persists, disconnect the USB cable, restart your computer, then connect the USB cable to your computer again
+Make sure the USB cable is correctly connected
+Make sure the USB cable is correctly connected (page 9)
+Install driver only
For details, refer to the OpenMG Jukebox operating instructions.
There are only a few songs I can
After connecting to the computer, the drive appears but there is nothing inside
+If there is data other than audio files in the “Memory Stick,” copy them to your computer to free memory on the “Memory Stick.”
+Make sure the “Memory Stick” is inserted and reconnect the player to your computer
Disconnect the USB cable and put in the battery, then check the display If the error message is displayed, there may be a problem with the “Memory Stick ” Follow the
instructions to solve the problem
The computer/player | does not | + If you | are connecting | both devices | with | a USB hub | or a USB | ||
operate normally | when connected | extension | cable, | normal | operation | is not | guaranteed | Please use | |
|
| only | the | supplied | USB | cable. |
|
|
|
26