Thumbnail name does not match its video, or the video is not in the correct location.

Place a JPEG file of the same name as the video into the folder under the [VIDEO] folder.

If photos do not have thumbnails that comply with Exif file format, the thumbnails cannot be displayed.

If you have transferred a song without cover art to the player, you cannot attach cover art to the song even if you transfer it once more along with its cover art.

Delete the song from the player, then transfer it to the player again along with its cover art.

Cover art is not displayed.

Cover art information is not included with the data.

The cover art only appears if cover art information is included.

You can set cover art using Windows Media Player 11, or another transfer capable software for setting cover art. For details on operation, refer to the Help or maker of the software.

Some cover art may not be displayed depending on its file format.

Cannot format the player.

The remaining battery is low or insufficient.

Charge the battery by connecting the player to a running computer [Details].

The player’s power turned off, and then on again.

If a malfunction occurs, the player turns off, and then on again automatically.

The player does not work properly.

The computer was started or restarted with the player connected to it.

Reset the player by pressing the RESET button of the player [Details]. Disconnect the player when you start or restart the computer.

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Copyright 2011 Sony Corporation

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Image 137
Sony NWZ-E364, NWZ-E363 Cover art is not displayed, Cannot format the player, Player’s power turned off, and then on again