If you are using Windows XP or Windows Vista, install Windows Media Player 11 from the Windows Media Player download site.
If you transfer data using an appropriate software for transferring, but the transfer is not made, refer to the manufacturer.
The player cannot play the audio files that use the digital rights management technology for Windows Media
The transfer takes too long time.
You are transferring a large file.
It may take a long time to transfer a large file.
Only a small amount of data can be transferred to the player.
There is not enough free space in the 
Delete any unnecessary data to increase free space.
Data that cannot be played on the player is stored on the player.
If data other than song, video, or photo data is stored on the player, less data can be transferred. Transfer back data that cannot be played on the player to the computer to increase the available space.
The player becomes unstable while it is connected to the computer.
A USB hub or USB extension cable is being used.
Connecting the player via a USB hub or extension cable may not work. Connect the player directly to your computer using the USB cable (supplied).
Folders cannot be renamed or deleted.
You cannot delete or rename the [MUSIC], [MP_ROOT], [MPE_ROOT], [VIDEO], [DCIM], [PICTURE] and [PICTURES] folders.
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