Manuals / Sony / Portable Media / MP3 Player

Sony NWZ-E364BLK, NWZ-E363 specifications Customer support Web site

Models: NWZ-E363 NWZ-E364BLK NWZ-E364

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WALKMAN User Guide

Getting Started

How to Use the Software

Music

Videos/Photos

FM Radio

Timer

Settings

Troubleshooting

Important Information

Specifications

Contents list

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Top page > Troubleshooting > To Deal with a Trouble > Customer support Web site

Customer support Web site

If you have any questions or issues with this product, or would like information on compatible items with this product, visit the following Web sites.

For customers in the USA:

http://www.sony.com/walkmansupport

For customers in Canada:

http://www.sony.ca/ElectronicsSupport/

For customers in Europe:

http://support.sony-europe.com/DNA

For customers in Latin America:

http://www.sony-latin.com/index.crp

For customers in other countries/regions:

http://www.sony-asia.com/support

For customers who purchased the overseas models:

http://www.sony.co.jp/overseas/support/

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Copyright 2011 Sony Corporation

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Sony NWZ-E364BLK, NWZ-E363 specifications Customer support Web site

Contents

NWZ-E363/E364 Getting Started How to Use the Software Content TransferWindows Media Player Windows Explorer Drag-and-DropMusic Playing MusicVideos/Photos FM Radio Settings FM RadioListening to FM Radio FM Radio Option MenuTimer Setting the TimerSettings Common SettingsMusic Settings Troubleshooting Possible Causes of SymptomsTo Deal with a Trouble Important Information Specifications SpecificationsWhat are Format and Bit Rate Contents list Music Option Menu Viewing PhotosTimer Cleaning Storing Data What are Format and Bit Rate About battery charging Before first useAbout model names mentioned in this User Guide About Windows operating system and Windows Media PlayerHow to use this User Guide Selecting a topic to displayChanging the font size Returning to a previousPrinting out a What you can do with Walkman Videos/ PhotosTransferring music from CDs using Windows Media Player Transferring music by drag-and-drop using Windows ExplorerOperation flow to enjoy music Hint Transferring videos/photos using Content Transfer Transferring videos/photos using Windows Media PlayerOperation flow to enjoy videos and photos Back to top Turning the player on and off To turn on the playerTo turn off the player Charging the battery Battery charging status on the displayAbout the battery indicator Status DescriptionBack to top About battery life Longer battery life settingsAdjust data format and bit rate Turn off the player manuallySelecting the display language Language Settings Language Messages and menus are displayedSetting the current time Set Date-Time To display the current timeParts and controls Copyright 2011 Sony Corporation Content Transfer About the softwareBundled software Walkman GuideAbout the Home menu About the information areaHow to use the Home menu Back to top How to use the Home menu To return to the Home menu during operation To return to the previous screen during operationHow to use the option menu Related Topics Importing music from CDs using Windows Media Player Related Topics Transferring music using Windows Media Player Related Topics Transferring music using Content Transfer Copyright 2011 Sony Corporation Transferring videos/photos using Content Transfer Viewing photos Photos Back to top Transferring music using Windows Explorer Copyright 2011 Sony Corporation Transferring videos/photos using Windows Explorer Related Topics Playing music Deleting songs Using the music option menu Back to top Browsing and using the music screen Music playback screenIndication icons of the music playback screen Icon DescriptionOperations on the music playback screen Music list screenSong list screen Album list screen Operations on the music list screenBack to top Searching for songs Search methodMethod Description Playing the songs in a playlist Playing all songs in random order Deleting songs Using the music option menu Option items appearing on the music playback screenOption items appearing on the music list screen Option Description/reference ItemsDetailed information screen Displaying the cover art screen Cover ArtCover art screen Back to top Setting the play mode Play Mode Type icon DescriptionSetting the sound quality Clear Bass Equalizer Setting the sound qualityCustomizing sound quality Type Description IconPress Listening with Clear Stereo Clear Stereo Type DescriptionAdjusting the volume level Dynamic Normalizer Watching videos Videos Up to 1,000 video files can be displayed in the video lists Browsing and using the video screen Video playback screenIndication icons of the video playback screen Operations on the video playback screenVideo list screen Operations on the video list screenDeleting videos Using the video option menu Option items appearing on the video list screenOption items appearing on the video playback screen Copyright 2011 Sony Corporation Setting the zoom function Zoom Back to top Setting the display of the video screen Display Setting the video orientation Video Orientation Page Viewing photos Photos Related topics Browsing and using the photo screen Photo display screenOperations on the photo display screen Photo list screenOperations on the photo list screen Playing a slide show Deleting photos Using the photo option menu Option item appearing on the photo folder/photo list screenOption items appearing on the photo display screen Back to top Photo orientation Photo Orientation Setting the display of the photo screen Display Setting the slide show play mode Slide Show Repeat Setting the interval of a slide show Slide Show Interval Listening to FM radio FM Radio Browsing and using the FM radio screen Operations on the FM Radio screenPresetting broadcast stations automatically Auto Preset Presetting broadcast stations manually Deleting preset broadcast stations Delete from Preset Using the FM radio option menu Setting the reception Scan Sensitivity Setting monaural/stereo Mono/Auto About the timer Setting the alarm Alarm To cancel the alarmSetting the sleep timer Sleep Timer To cancel the sleep timerDisplaying the player information Unit Information Limiting the volume Avls Volume Limit Turning off the beep sound Beep Settings Setting the screensaver type Screensaver Adjusting the brightness of the screen Brightness 109 Setting the date format Date Display Format DD/MM/YYYYSetting the time format Time Display Format How to Use the Software MusicReturning to the factory settings Reset all Settings Formatting memory Format 114 115 116 117 118 119 120 121 FM Radio Display type Timer Settings 123 124 FM Radio Desired photo orientation type Timer Settings 126 127 128 129 130 What can I do to solve a problem? Customer support Web site Table of contents for symptoms and possible causes Operation There is no soundData cannot be played Data cannot be deleted on the playerTransferred data is not displayed in its list Noise is generatedPlayer does not respond to any button operations There is insufficient volume Playback does not stopTransferred data cannot be found Playback has stopped suddenlyPlayer’s power turned off, and then on again Cover art is not displayedCannot format the player Player does not work properlyDisplay Power Battery life is shortPlayer cannot charge the battery Player turns off automatically Charging completes very quicklyCannot install the software Connection to a computerData cannot be transferred to the player from your computer Transfer takes too long time Folders cannot be renamed or deletedFM Radio FM broadcasts are unclearReception is weak and sound quality is poor FM broadcasts are affected by interferenceOther Sleep timer does not work Sleep timer is delayedMessages On hold... Cancel Hold function to activate controls Important product information If you have any questions about this productDeclaration of Conformity For users in France Contents list Back to top Copyright 2011 Sony Corporation Top page Important Information Precautions Caution 153 Top page Important Information Precautions Notice for users About sample data *1Road safety Preventing hearing damageCaring for others Software Top page Important Information Cleaning Notes on cleaning Storing data WalkmanUpgrading the player’s firmware License and trademark notice Important information on software161 Important information on software Information on software applicable to GNU GPL/LGPLSpecifications Supported file formatMusic VideoOutput headphones Maximum recordable number of songs and time ApproxMaximum recordable time of videos Approx Capacity User available capacity *1Operating temperature Power sourceBattery life continuous playback Player settings which affect battery lifeDimensions w/h/d, projecting parts not included Dimensions w/h/dDisplay MassSupplied items System requirements What is audio format? What is copyright protection?What is bit rate? 170 What is video format? What is photo format?