Troubleshooting – Frequently Asked Questions
My CLIÉ handheld keeps turning itself off.
,Your CLIÉ handheld is designed to turn itself off after a period of inactivity. This period can be set at one, two, or three minutes. See “Setting the automatic
My CLIÉ handheld is not making any sounds.
,Check the System Sound setting. See “Setting sounds” (page 167).
My CLIÉ handheld has frozen.
,Perform a soft reset. See “Resetting your Sony CLIÉ Handheld”
(page 24).
I cannot use the Jog Dial navigator.
,Check that the JogAssist feature is activated. See “Changing the Jog Dial™ navigator preferences” (page 160).
An error message is displayed repeatedly.
,Follow the instructions of the message.
Backlight does not turn on when I am adjusting the brightness level.
,When you are adjusting the brightness level, the LCD backlight turns on. When the brightness is set to the lowest level, the backlight does not turn on, but this is not a malfunction.
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