Troubleshooting – Frequently Asked Questions
Application problems
I tapped the Today button, but it does not show the correct date.
,Your CLIÉ handheld is not set to the current date. Make sure the Set Date box in the Date & Time Preferences screen displays the current date. See “Setting the Date & Time preferences” (page 163).
,Your CLIÉ handheld is not set to the correct time zone or the correct daylight saving setting. Make sure the Set Time Zone box and the Daylight Saving box in the Date & Time Preferences screen displays the correct setting. See “Setting the Date & Time preferences” (page 163).
I know I entered some records, but they do not appear in the application.
,Check the Categories
,Check Security and confirm that Current Privacy is set to Show Records.
,In To Do List, tap Show and see if “Show Only Due Items” is selected.
I am having problems listing memos the way I want to see them.
,If you cannot manually arrange the order of the memos in the list screen, check the Memo Preferences setting. Make sure that Sort by is set to Manual.
,If you choose to view your memos alphabetically on the Palm™ Desktop for CLIÉ software and then perform a HotSync® operation, the memos on your CLIÉ handheld still appear in the order defined in the Memo Preferences setting, since the sort settings you use with the Palm Desktop for CLIÉ software are not transferred to your CLIÉ handheld.
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