Troubleshooting – Frequently Asked Questions
My CLIÉ handheld appears to freeze when I place it near my computer.
,Move your CLIÉ handheld away from the computer’s infrared port.
,Make sure that you turn the Beam Receive function off.
My CLIÉ handheld displays the message “Waiting for sender” when it is near my computer’s infrared port.
,Your computer’s infrared port may be set to search automatically for the presence of other infrared devices. Do the following to turn off this option:
1In the Windows task bar, select Start, point to Settings, and select Control Panel.
2
3Click the Options tab.
4Clear the selection of the option “Search for and provide status for devices within range.”
5Click Apply and OK.
,Move your CLIÉ handheld away from the computer’s infrared port.
,Make sure that you turn the Beam Receive function off.
I cannot cancel a HotSync operation midway.
,You may not be able to cancel a job a few seconds after you start a HotSync operation via a USB connection. Wait for a few seconds and try again.
I cannot backup some data at a HotSync operation.
,Some data is designed not to be backed up by a HotSync operation.
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Chapter6 Additional information | 205 |