Troubleshooting – Frequently Asked Questions
When I tap the HotSync button on the cradle, nothing happens on the Palm Desktop for CLIÉ software and my CLIÉ handheld times out.
,Check the Palm Desktop for CLIÉ software HotSync Setup options to confirm that you have the correct settings for local HotSync operations.
,Make a copy of your Palm folder. Uninstall, and reinstall the Palm Desktop for CLIÉ software.
,Turn on your CLIÉ handheld and tap the Home
icon. Tap the HotSync icon, then tap Local.
When I perform a HotSync operation, my information does not transfer to the Palm Desktop for CLIÉ software.
,If you have performed a HotSync operation successfully, but you cannot find the data from your CLIÉ handheld on the Palm Desktop for CLIÉ software, check to see that you have the correct user name selected for viewing data.
,Click the HotSync Manager and choose Custom. Check that all conduits are set to synchronize files.
I want to synchronize my computer with more than one CLIÉ handheld.
,When the computer running the Palm Desktop for CLIÉ software is to synchronize with more than one CLIÉ handheld, each CLIÉ handheld must have a unique user name. Assign a unique user name to your CLIÉ handheld the first time you perform a HotSync operation.
,Please be aware that synchronizing with more than one CLIÉ handheld with the same user name causes unpredictable results, and potentially, loss of your personal information.
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