Troubleshooting

Before contacting technical support, refer to this section.

On-screen messages

If there is something wrong with the input signal, one of the following messages appears on the screen. To solve the problem, see “Trouble symptoms and remedies” on page 20.

If “OUT OF RANGE” appears on the screen

This indicates the input signal is not supported by the display’s specifications. Check the following items.

For more information about on-screen messages, see “Trouble symptoms and remedies” on page 20.

If “xxx.x kHz/xxx Hz” is displayed

This indicates either the horizontal or vertical frequency is not supported by the display’s specifications.

The figures indicate the horizontal and vertical frequencies of the current input signal.

Example

I NFORMA T I ON

OUT OF RANGE I NPUT 1 : DV I - D

x x x . x k H z / x x x H z

If “RESOLUTION > 1600 ⋅ 1200” is displayed

This indicates that the resolution is not supported by the display’s specifications (1600 ⋅ 1200 or less).

Example

I NFORMA T I ON

OUT OF RANGE

I NPUT 1 : DV I - D

RESOL UT I ON > 1 6 0 0X 1 2 0 0

If “NO INPUT SIGNAL” appears on the screen

This indicates that no signal is being input via the currently selected connector.

When INPUT SENSING (page 16) is set to ON, the display finds another input signal and changes the input automatically.

Example

I NFORMA T I ON

NO I NPUT S I GNA L

I NPUT 1 : DV I - D

GO TO POWER SAVE

When input signals cannot be found,

“GO TO POWER SAVE”

message appears. About 5 seconds later, the power saving mode starts.

If “CABLE DISCONNECTED” appears on the screen

This indicates that the video signal cable has been disconnected from the currently selected connector.

When INPUT SENSING (page 16) is set to ON, the display finds another input signal and changes the input automatically.

Example

 

 

GB

I NFORMA T I ON

 

 

 

CAB L E D I SCONNECT ED

I NPUT 1 : DV I - D

GO TO POWER SAVE

When input signals cannot be found,

“GO TO POWER SAVE”

message appears. About 45 seconds later, the power saving mode starts.

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