Trouble symptoms and remedies

If a problem occurs as a result of a connected computer or other equipment, refer to the connected computer/equipment’s instruction manual.

Symptom

Check these items

No picture

If the 1 (power) indicator is not lit, or if the 1 (power) indicator will not light up when the 1 (power) switch is pressed:

•Check that the power cord is properly connected.

•Check that the MAIN POWER switch on the display is turned on (page 10).

If the 1 (power) indicator turns on

• Check that the 1 (power) switch is on.

in red:

 

 

 

If “CABLE DISCONNECTED”

• Check that the video signal cable is properly connected and all plugs are firmly seated in

appears on the screen:

their sockets (page 7).

 

• Check that the video input connector’s pins are not bent or pushed in.

 

• Check that the input select setting is correct (page 12).

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

signal cable, CABLE DISCONNECTED may appear on the screen. This is not a

 

malfunction.

 

 

“NO INPUT SIGNAL” warning

• Check that the video signal cable is properly connected and all plugs are firmly seated in

message appears on the screen, or 1

their sockets (page 7).

(power) indicator turns orange:

• Check that the video input connector’s pins are not bent or pushed in.

 

• Check that the input select setting is correct (page 12).

xProblems caused by a computer or other equipment connected, and not caused by the display

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Check that the computer’s power is on.

•Restart the computer.

If “OUT OF RANGE” appears on

x Problems caused by a computer or other equipment connected, and not

the screen (page 19):

caused by the display

 

• Check that the video frequency range is within that specified for the display. If you

 

replaced an old display with this display, reconnect the old display and adjust the

 

computer’s graphics board within the following ranges:

 

Horizontal: 28 – 92 kHz (analog RGB), 28 – 75 kHz (digital RGB)

 

Vertical: 48 – 85 Hz (analog RGB), 60 Hz (digital RGB)

 

Resolution: 1600 ⋅ 1200 or less

 

 

If using Windows:

• If you replaced an old display with this display, reconnect the old display and do the

 

following. Select “SONY” from the “Manufacturers” list and select the desired model

 

name from the “Models” list in the Windows device selection screen. If the model name of

 

this display does not appear in the “Models” list, try “Plug & Play.”

If using a Macintosh system:

•When connecting a Macintosh computer, use an adapter (not supplied) if necessary. Connect that adapter to the computer before connecting the video signal cable.

Picture flickers, bounces, oscillates, or is scrambled

•Adjust the pitch and phase (analog RGB signal only) (page 16).

•Try plugging the display into a different AC outlet, preferably on a different circuit.

xProblems caused by a computer or other equipment connected, and not caused by the display

•Check your graphics board manual for the proper display setting.

•Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of the input signal are supported by this display. Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the display to sync correctly.

•This display does not process interlace signals. Set for progressive signals.

•Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.

20