Error/Warning Messages

 

 

There are two kinds of messages: error messages and warning messages. This

 

 

section lists these messages together with their possible causes and remedies. Note

 

 

the messages and act accordingly.

 

 

 

Error messages

 

 

 

 

If a problem occurs, the ALARM lamp lights orange and an error message stating

 

 

the problem appears on the monitor.

 

 

 

Message

 

Possible cause and remedies

 

 

 

MECHA TROUBLE: HEAD

 

The ink ribbon cartridge is not loaded correctly

 

 

nCheck the ink ribbon cartridge and load it correctly. (page 8)

 

 

The paper has jammed inside the printer.

 

 

nCheck the position where paper has jammed and remove any jammed paper from the printer.

 

 

(page 79)

 

 

 

MECHA TROUBLE: TRAY

 

The paper tray has got out of position.

 

 

nContact your Sony service facility or your Sony dealer to clear error status.

 

 

 

MECHA TROUBLE: PLATEN

 

The paper has jammed inside the printer.

 

 

nCheck the position where paper has jammed and remove any jammed paper from the printer.

MECHA TROUBLE: LOAD

 

 

(page 79)

MECHA TROUBLE: EJECT

 

 

 

 

 

MECHA TROUBLE: CHUCK

 

 

 

 

 

CHECK RIBBON

 

The ink ribbon cartridge is defective.

 

 

nReplace the defective ink ribbon cartridge with the new one. (page 8)

 

 

The ink ribbon has torn.

 

 

nRepair the tear. (page 10)

 

 

The ink ribbon cartridge that can not be used with this printer has been loaded.

 

 

nLoad the appropriate ink ribbon cartridge. (page 50)

 

 

 

PAPER JAMMING

 

The paper has jammed inside the printer.

 

 

nCheck the position where paper has jammed and remove any jammed paper from the printer.

 

 

(page 79)

 

 

 

SENSOR TROUBLE

 

Sensor trouble has occurred.

 

 

nThe printer must not be operated any further. Turn off the power immediately and contact your Sony

 

 

service facility or your Sony dealer.

 

 

 

END OF RIBBON

 

The ink ribbon has been exhausted.

 

 

nReplace the old one with a new ink ribbon cartridge. (page 8) (The ink ribbon cannot be reused.)

 

 

 

INSERT RIBBON

 

The ink ribbon cartridge is not loaded.

 

 

nLoad the ink ribbon cartridge. (page 8)

 

 

 

SET PAPER

 

Paper has been exhausted.

 

 

nLoad the paper. (page 11)

 

 

The paper tray is not installed.

 

 

nInstall the paper tray. (page 11)

 

 

 

Continue to next page m

Others 77