SpectraLink 8002 manual Diagnostics Mode, Solving coverage issues

SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

Solving coverage issues

Coverage issues are best resolved by adding and/or relocating APs.

Overlap issues may be resolved by reassigning channels to the APs or by relocating the APs. See Chapter 10 Troubleshooting under Access Point Problems for more information.

Diagnostics Mode

The Diagnostics Mode is used to evaluate the overall quality of the link between the handset, AP, and infrastructure side equipment, such as proxy server. Unlike site survey, the Diagnostics Mode is used while the functional code is running, and during a call.

When Diagnostics Mode is turned on in the Admin menu, the handset can display diagnostic screens any time it is active (in a call).

Start the display of diagnostic information by pressing the MENU key. Pressing the MENU key multiple times will cycle through the various screens and the normal off-hook (proxy server) display. The numeric icon at the top of the display indicates what screen number is being displayed. For example, the first time the MENU key is pressed, the 1 icon is shown, and the first set of counters is displayed. The next time it is pressed, the 2 icon is shown, and the next set of counters is displayed. The screens will be cycled through in this fashion until there are no more screens to be displayed, after which the screen returns to the normal off-hook proxy server screen.

Note that the normal use of the MENU key is not available if Diagnostics Mode is enabled.

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