SpectraLink 8002 manual Lan, Essid

Troubleshooting

Message

Description

Action

No Host IP (Addr)

The handset is configured for “static

Enter a valid IP address in the

IP” (as opposed to “use DHCP”)

configuration settings or change to “use

and no valid host IP address (the

DHCP.”

handset’s IP address) has been

entered.

No IP Address

Invalid handset IP address.

Check the IP address of the handset and

reconfigure if required, or change to “use

DHCP”.

No Net Access

Cannot

communicate

with

LAN

Verify the AP connectivity to the LAN.

devices through

the WLAN

(such

Verify

that all

the

WEP settings in the

as PBX).

handset match those in the APs.

No

Net

Found

Handset

cannot

find

any

APs

No APs

This indicates any of the following:

No radio link.

Verify that the AP is turned on. Verify

WMM is enabled on AP. WMM is

mandatory.

No

ESSID:

Auto-learn

not

Verify the ESSID of the wireless LAN and

supported (or) incorrect ESSID.

enter or Auto learn it again if required.

AP does not support appropriate

Check the AP configuration.

data rates.

Out of range.

Try getting closer to an AP. Check to see

if other handsets are working within the

same range of an AP. If so, check the

ESSID of this handset.

Incorrect Security settings.

Verify that all the Security settings in the

handset match those in the APs.

No

Net

Found

x…x

=

AP

MAC

address.

Check AP and handset network settings

xxxxxxxxxxxx

yy

yy

=

AP

signal

strength.

such as ESSID, Security, Reg domain and

Handset cannot find a suitable AP;

Tx

power.

displays MAC and signal strength

Ensure

APs

are

configured correctly.

of “best” non-suitable AP found.

Try Site Survey mode to determine a more

specific

cause.

Enable WMM in the APs.

No PBX Response

The handset has exceeded its

Verify that proxy server IP address and

retransmission limit with no ACK

port are properly configured.

response from proxy server.

No Reg Domain

Regulatory Domain not set.

Configure the Regulatory Domain in the

handset.

No SIP DHCP

DHCP is configured but no valid

Check DHCP server configuration for

SIP option 43 was found.

option 43 and reconfigure if required.

No SW Found

A required software component has

Check that the handset license type

not been identified.

(number) has a corresponding entry in the

slnk_cfg.cfg file.

Check that the pd11wsd.bin and

pi110001.bin entries exist in under this

license type in the slnk_cfg.cfg file.

PN: 1725-36034-001_B.doc

93

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