Sprint Nextel 550 manual Problem Causes and Suggestions, Wrong driver has been installed

Problem Causes and Suggestions

When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues:

▶The wrong driver has been installed.

▶System resources required by the card are in use by other devices.

▶Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem).

This section describes how to diagnose and solve these and other problems. If, after reading this section, you are unable to resolve a problem, please visit www.sprintpcs.com or contact PCS Customer Service Solutions at 1-888-211-4PCS (4727).

Error: Searching for PCS Connection Card...

The PCS Connection Manager Software displays this message:

“Searching for PCS Connection Card….

Possible Causes	Suggestions
a. The card is not completely	a. Eject and reinsert the card.
inserted into the PC Card slot.	b. See "Reinstalling the PCS Connection
b. The wrong driver is installed for	Card Driver" on page 101“.
the card.	c. See "Resolving Resource Conflicts" on
c. There is a resource conflict.	page 107.

Error: Splash Screen is Frozen

The splash screen of the PCS Connection Manager Software is frozen.

Possible Causes	Suggestions
• If you are unable to resolve this	• See "Resolving Resource Conflicts" on
problem by restarting your PC,	page 107.
you may have a resource conflict.

Section 3: Using the PCS Connection Card

98 3F: Troubleshooting Tips (Notebook PC)