Error: Not In Service

The PCS Connection Manager displays the message “Not in service”.

Possible Causes

Suggestions

 

 

Inadequate signal strength may occur

a. Verify that you are within the Sprint

for any of these reasons:

Nationwide PCS Network. Coverage maps

a. You are outside the Sprint

are available at www.sprintpcs.com.

b. Ensure your antenna is properly attached.

Nationwide PCS Network.

Re-orient your antenna.

b. Your antenna is not attached or is

c. Change your location.

pointed in the wrong direction.

 

c. You may be inside a building or

 

near a structure that is causing

 

radio interference.

 

Error: Connection Seems Slow

(Pocket PCs only:) When you have both a PCS Connection Card and an AirCard 300 in your dual-card PCMCIA jacket accessory, the data connection seems quite slow.

Possible Causes

Suggestions

 

 

If both cards are inserted, then the

Eject the AirCard 300 from your PCMCIA

path that the Internet Protocol (IP)

jacket accessory before you use the

traffic will take is not predictable. If

PCS Connection Card.

the data gets routed through the

 

AirCard 300, you will experience

 

slower data transfer rates.

 

 

 

Section 3: Using the AirCard

118 3G: Troubleshooting Tips (Handheld / Pocket PC)

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Sprint Nextel 550 manual Re-orient your antenna, 118 3G Troubleshooting Tips Handheld / Pocket PC