Sprint Nextel 550 manual Error When Clicking the Keypad, Nothing Happens, Error Not In Service

Error: When Clicking the Keypad, Nothing Happens

Possible Causes	Suggestions
• KeyGuard is on.	• Turn KeyGuard off. See page 74.

Error: Not In Service

The PCS Connection Manager Software displays the message “Not in service”.

Possible Causes Suggestions

Inadequate signal strength may occur	a. Verify that you are within the Sprint
for any of these reasons:	Nationwide PCS Network. Coverage maps
a. You are outside the Sprint	are available at www.sprintpcs.com.
	b. Ensure your antenna is properly attached
Nationwide PCS Network.
	and is perpendicular to the card. Re-orient
b. Your antenna is not attached or is
	your antenna.
pointed in the wrong direction.
	c. Change your location.
c. You may be inside a building or
near a structure that is causing
radio interference.

Error: Not able to prepare data services (Windows 98 and 2000)

The PCS Connection Manager Software displays the message “Unable to prepare data services.”.

Possible Causes	Suggestions
• You need to perform the high-	• Perform upgrades as described in the
security 128-bit upgrades required	release notes. Upgrades may be
for IOTA execution.	downloaded from:
	Windows 98 upgrade to IE6 installation:
	http://www.microsoft.com/windows/
	ie/downloads/ie6/default.asp
	Windows 2000 High Encryption Pack:
	http://www.microsoft.com/
	windows2000/downloads/recom-
	mended/enryption/default.asp

Section 3: Using the PCS Connection Card
3F: Troubleshooting Tips (Notebook PC)	99