Problem Causes and Suggestions
When properly installed, the Sprint PCS Connection CardTM is a highly reliable product. Most problems are caused by one of these issues:
⬤The wrong driver has been installed.
⬤System resources required by the card are being used by other devices.
⬤Network coverage is not available (either because you are outside the Nationwide Sprint PCS Network or because of an account or network problem).
This section describes how to diagnose and solve these and other problems. If, after reading this section, you are unable to resolve a problem, please visit www.sprint.com or contact Sprint Customer Service at
Error:SearchingforSprintPCSConnectionCard...
The Sprint PCS Connection ManagerSM Software interface
displays this message: “Searching for Sprint PCS
Connection Card...”
PossibleCauses | Suggestions |
a. The card is not completely inserted | a. Eject and reinsert the card. |
into the PC Card slot. | b. See “Reinstalling the Sprint PCS |
b. The wrong driver is installed for | Connection Card Driver” |
the card. | on page 62. |
c. There is a resource conflict. | c. See “Resolving Resource Conflicts” |
| on page 67. |
|
|
58 | Section 2C: Troubleshooting Tips |
