Error:ConnectionGetsDropped

When attempting a data connection with Sprint PCS Connection Manager Software, the connection gets dropped as soon as it is established (the status goes from “Connecting” and “Connected”back to “Click ‘GO’to Connect”).

PossibleCauses

Suggestions

 

The connection properties are

1. Windows XP: Click Start > ConnectTo >

 

not optimal.

Sprint PCS Vision Connection

 

 

Windows 2000: Click Start > Settings >

 

 

Network and Dial-Up Connections >

 

 

Sprint PCS Vision Connection

 

 

2. Click Properties.

 

 

3. Click the Networking tab.

 

 

4. Click Settings.

 

 

5. Ensure that Enable LCP Extensions and

 

 

Negotiate multi-link for single-link

 

 

connections are not selected.

 

 

6. Click OK.

TroubleshootingTips

 

 

 

 

Section 2C: Troubleshooting Tips

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Sprint Nextel PC-5740 manual ErrorConnectionGetsDropped