Getting Help

Visit www.sprint.com

You can go online to:

⬤Access your account information

⬤Check your minutes used (depending on your Sprint PCS service plan)

⬤View and pay your bill

⬤Make your life easier by enrolling in Sprint PCS online billing and automatic payment

⬤Purchase accessories

⬤Shop for the latest phones

⬤View available Sprint PCS service plans and options

⬤Learn more about Sprint PCS Vision and other great products like Sprint PCS Picture Mail, games, ringers, screen savers, and more

ReachingSprintCustomerService

You can reach Sprint Customer Service many different ways:

⬤ Dial Shift

ABC

on your phone.

⬤Sign on to your account at www.sprint.com.

⬤Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers).

⬤Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

6Section 1A: Setting Up Service

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Sprint Nextel SCP-2400 manual Getting Help, ReachingSprintCustomerService

Contents

Sprint PCS Vision Phone SCP-2400 by Sanyo Table of Contents Setting Your Phone’s Security 103 127 161114 137 4B. Manufacturer’s Warranty 3C. Sprint PCS Voice Command4A. Important Safety Information 3B. Sprint PCS VisionPage Welcome to Sprint Welcome and thank you for choosing Sprint Introduction Your Phone Messaging Call HistoryContacts Iii Parental Control Web My ContentCalendar Settings Tools Font Size Display BacklightGreeting Background Vii Viii Text Entry Others Airplane ModeHeadset Mode Any Key AnswerPage Getting Started Setting Up Service Setting Up ServiceThis Section UnlockingYourPhone DeterminingifYourPhoneisAlreadyActivatedTounlockyourphone,followtheseeasysteps Tosetupyourvoicemail Setting UpYour VoicemailVoicemailPasscode Account Password VoicemailPassword SprintPCS AccountPasswordsSprintPCSVisionPassword ReachingSprintCustomerService Getting Help Sprint411 ToaccessautomatedinvoicinginformationReceivingAutomatedInvoicingInformation TocallSprint411 SprintPCSOperatorServices ToaccessSprintPCSOperatorServices Your Phone Your Phone The Basics Your Phone The Basics Front View of Your Phone Phone Basics Key Functions Web Key lets you launch the browser Phone Basics Your Phone The Basics Viewing the Display Screen Your Phone The Basics Features of Your Phone Your Phone The Basics TurningYourPhoneOff TurningYour Phone On and OffTurningYourPhoneOn Toturnyourphoneon UsingYour Phone’s Batteryand Charger BatteryCapacity ToinstalltheLi-Ionbattery InstallingtheBatteryRemovingtheBattery Toremoveyourbattery ChargingtheBattery UsingtheCharger Tousethetravelchargerprovidedwithyourphone NavigatingThrough Phone Menus SelectingMenuItems Togotothepreviousmenu DisplayingYour Phone NumberBackingUpWithinaMenu Toreturntostandbymode Making and Answering Calls TomakeacallusingyourkeypadMaking Calls Dialing Options Toplaceacallwiththeflipclosed Toansweranincomingcallwiththeflipopen Answering CallsToansweranincomingcallwiththeflipclosed AnswerSpeaker to answer the call in speakerphone mode ToansweracallwhenyouareroamingandCallGuardisenabled AnsweringaRoamCallWithCallGuardEnabledSettingAnsweronHold TosetAnsweronHold Todisconnectacallwhenyouarefinished UsingtheSpeakerphoneEndingaCall Toturnthespeakerphoneonduringacall MutingaCall ChangingtheRingerVolumeAdjustingVolumeDuringaConversation Tomuteacall TodisplaytheMissedCallentryfromthenotificationscreen Missed Call NotificationCalling Emergency Numbers TodisplayaMissedCallentryfromstandbymode Select ExitEmergency ToexitEmergencymodeToselectEmergencymodeoptions In-Call Options Savinga Phone Number End-of-Call OptionsTosaveanumberfromstandbymode Dialing and Saving Phone Numbers With Pauses Findinga Phone NumberTofindaphonenumber Plus + Code Dialing TomakeacallusingPlusCodeDialingTodialorsavephonenumberswithpauses TodialdirectlyfromaContactsentry Dialing Fromthe ContactsListSelect ContactsFind/AddEntry Tousespeeddialforvoicecalls Using Speed DialingTousespeeddialforSprintPCSReadyLinkcalls Using Abbreviated Dialing ToplaceacallusingPh.BookMatchAbbreviatedDialing ToplaceacallusingPrependAbbreviatedDialing Selectinga Character InputMode EnteringTextTochangethecharacterinputmode Entering Characters Using T9TextInput ToenterawordusingT9TextInput ToaddawordtotheT9TextInputdatabase Select SettingsOthersTextEntryMyWordsAddingaWordtotheT9Database Toeditorerasethewordsyouhaveadded TocustomizetheT9Settings CustomizingtheT9SettingsSettingtheDefaultInputMode Tosetthedefaultinputmode EnteringCharacters Using AlphabetMode Hold B c B C Toenterpresetmessages Entering Numbers, Symbols, Smileys and Preset MessagesToentersymbols Toenternumbers Controlling Your Phone’s Settings Controlling Your Phone’s Settings RingerTypes Sound SettingsYour Phone’s Settings SelectingRingerTypesforVoiceCalls Toselectaringertypeformessages SelectingRingerTypesforMessagesSelectingRingerTypesforSprintPCSReadyLinkCalls ToselectaringertypeforSprintPCSReadyLinkcalls Tosetastart-up/power-offtone Setting a Start-up/Power-offToneToselectaringertypeforvoicemailorcalendar/alarm Selecting aTone Length Toenableordisablevoiceprompt UsingVoice PromptSetting Up Key Press Echo ToturnKeyPressEchoonoroff Toadjusttheearpieceorspeakervolume Adjusting the Phone’sVolume SettingsToadjusttheringerandkeyvolume Toadjusttheapplicationvolume Alert Notification Select SettingsSoundsAlertsTosetalerts ToactivateSilenceAll Silence AllTodeactivateSilenceAll Changing theTextGreeting Display SettingsChanging the BacklightTime Length Changing the Display for Incoming Calls Select SettingsDisplayIncomingCallsChanging the Display Screen Animation Tochangetheanimationdisplay Changing the Contrast Changing the Display for Area NameChanging the Phone’s Menu Style Tosettheclock/calendardisplayforstandbymode Changing the Clock/Calendar Display for Standby ModeChanging theTextFontSize To change the text input font Sleep Mode Setting Return to Standby ModeChanging the Background Location Settings Toenableyourphone’sLocationfeature DisplayingPop-upMessages Messaging SettingsTodisplaypop-upmessagesand/oricons Tochangethelanguageofthepresetmessages ManagingPresetMessagesToeditapresetmessage Select Englishor Spanish Your Phone’s Settings Tosetthecallbacknumber SettingaCallbackNumberAddingaCustomizedSignature Toaddacustomizedsignaturetoeachsentmessage SettingtheSpeakerphoneforSMSVoiceMessaging SettingDraftsAlertSettingtheSender’sNameforSMSVoiceMessaging Select Settings Messaging VoiceSMS Connection Alert Airplane ModeSettinganAlertNotificationforSMSVoiceMessaging TosetalertforSMSVoicemessaging TTY UseWith SprintPCS Service Select SettingsOthersTTY ToturnTTY modeonoroff Toassignyourshortcutkey Phone Setup OptionsShortcutMy Favorites Toedittheshortcutname Toassignalanguageforthephone’sdisplay Auto-Answer ModeSetting the CurrentTime Display Language Select SettingsOthersOpen/CloseFlip Setting the Open/Close Flip OptionToactivatetheOpenFlipfeature ToactivatetheCloseFlipfeature Setting the Side Key Guard Setting Any Key AnswerSettingTextEntry Options Select SettingsOthersAbbrev.Dial Select Ph.BookMatch Setting Abbreviated DialingToactivatethePh.BookMatchfeature ToactivatethePrependfeature Toconnecttheheadset Setting HeadsetModeSelect SettingsOthersHeadsetMode Tosetheadsetmode ToactivatetheWirelessBackupservice Wireless BackupActivating and DeactivatingWireless Backup Service Select SettingsWirelessBackup TosettheWirelessBackupalert Setting theWireless Backup AlertTodeactivatetheWirelessBackupservice Select SettingsWirelessBackupAlert Setting Your Phone’s Security UsingYour Phone’s Lock Feature Accessing the Security MenuLockingYour Phone UnlockingYour Phone Lock ServicesCalling in Lock Mode Changing the Lock Code Torestrictcalls Restricting CallsSelect OthersLimitUse Select OutgoingCalls or IncomingCalls Toaddorreplaceaspecialnumber Using Special NumbersErasing the Contacts List ToeraseallthenamesandphonenumbersinyourContacts Toresetyourphone Erasing My ContentResettingYour Phone Toerasealldownloads Toactivatethisfeature,thefollowingpresettingisrequired Resetting and LockingYour Phone Through SMSSelect OthersFoundMeReset/LockEnable TodisableSprintPCSVisionservices Security Features for SprintPCSVisionEnabling and Disabling SprintPCSVision Services ToenableSprintPCSVisionservices Tolockservices Using the Parental Control FeatureTorestrictoutgoingandincomingcalls To edit Contacts Select Parental ControlSelect Special #s Select Edit Phone Book Controlling Your Roaming Experience RoamingonOtherDigitalNetworks Understanding RoamingRecognizingtheRoamingIconontheDisplayScreen Controlling Your Roaming Experience RoamingonAnalogNetworks CheckingforVoicemailMessagesWhileRoaming Tocheckyourvoicemailwhileroaming Select SettingsRoamingSetMode SettingYour Phone’s Roam ModeSet Mode Tosetyourphone’sroammode ToturnCallGuardonoroff Using Call GuardSelect SettingsRoamingCallGuard ToplaceroamingcallswithCallGuardon ToanswerincomingroamingcallswithCallGuardon Using Data Roam Guard Select SettingsRoamingDataRoamGuard Managing Call History ToviewaCallHistoryentry Viewing HistoryManaging Call History Call History Options Making a Call From Call History ToplaceacallfromCallHistory Select SavePhone# TosaveaphonenumberfromCallHistorySelect CallHistoryOutgoing, Incoming or Missed 101 ToprependaphonenumberfromCallHistory Prepending a Phone Number From Call HistoryErasing Call History ToeraseCallHistory Using Contacts 103 Finding Contacts Entries Adding a New Contacts EntryFindingNames Tofindphonenumbersyouhavestoredinspeeddiallocations FindingSpeedDialNumbersTofindSprintPCSReadyLinkentries Select ContactsSpeedDial#s Contacts Entry Options Toaddaphonenumbertoanentry 107 Tomakechangestoanentry Editing a Contacts EntryErasing a Contacts Entry From the List Toeraseaselectedentry Toassignaspeeddialnumber Assigning Speed Dial Numbers109 Assigning an Image to a Contacts Entry Toassignanimageforanentry Toselectaringertypeforanentry Selecting a Ringer Type for an Entry111 Select SetSecret SecretContacts EntriesTomakeanentrysecret Tomakeanentrypublic Todialaservicefromstandbymodeusingyourkeypad Dialing SprintPCS ServicesTodialaservicefromyourContacts 113 Using the Phone’s Calendar and Tools Using the Phone’s Calendar and Tools DisplayingYour Calendar UsingYour Phone’s CalendarAdding an Eventto the Calendar Event Alert Menu Event AlertsTorespondtoaneventalert Toviewyourscheduledevents Viewing EventsGoing toYour Desired Date TogototheCalendarmenuforyourdesireddate Toeraseaday’sscheduledevents Erasing a Day’s EventsPurging All Events Todeleteallscheduledevents Toaddacallalarmtothecalendar Using the Call Alarm FeatureAdding a Call Alarm to the Calendar Press Options right softkey AddEventCallAlarm Tocallthephonenumberatthetimeofacallalarmnotification Call Alarm MenuTorespondtoacallalarm Otherwaysofrespondingtoacallalarminclude ToaddanitemtoyourToDoList AddingTo Do ListItemsAdding aTo Do ListItem to the Calendar ToaddyourToDoListitemtothecalendar Tousethealarmclock UsingYour Phone’s Alarm ClockTostopthealarm UsingYour Phone’sTools Using the Stopwatch Tousethecalculator Using the CalculatorWorld Clock Toviewthetimein38differentlocations Select ToolsUpdatePhone TorespondtoanautomaticupdaterequestTomanuallyupdateyourphonethroughtheToolsmenu UpdatingYour Phone Finding Icon Definitions Personal Information ManagementDisplayingYour User Address DisplayingVersion Information Using Your Phone’s Voice Services 127 Making a Call Using Voice-Activated Dialing Using Voice-Activated DialingProgrammingVoice DialTags To review voice dial tags ReviewingVoice DialTagsErasing AllVoice DialTags Toeraseallvoicedialtags Managing Voice Memos Recording Voice Memos To play the voice memos you have recorded Select Tools Voice Services Voice Memo Play or PlaySpeakerReviewingVoice Memos 131 To erase an individual voice memo ErasingVoice MemosToeraseallvoicememos Activating Screen Call Setting Up Screen CallTo start Screen Call when you have incoming calls To set Auto Screen Call To select a Screen Call announcement Selecting an Announcementfor Screen CallRecordingYour Name for a Prerecorded Announcement Torecordyourname To record an announcement Recording a Customized AnnouncementReviewing an Announcement To review an announcement Erasing an Announcement To erase an announcement Using Sprint PCS Ready Link 137 ToenableordisableSprintPCSReadyLinkmode Setting SprintPCS Ready Link ModeUsing Sprint PCS Ready Link Ready Link Call Alerts PreparingYour Phone for SprintPCS Ready Link Service139 SprintPCSReadyLinkMainScreen MainLCDDisplayDuringaReadyLinkCallSprintPCSReadyLinkIn-CallScreen Selecting a Ready Link Contacts List Making and Receiving a SprintPCS Ready Link CallDisplaying the SprintPCS Ready Link List 141 Making a SprintPCS Ready Link Call One-to-One Call ToplaceaSprintPCSReadyLinkcallbyselectingacontact ToplaceaSprintPCSReadyLinkGroupcall Making a SprintPCS Ready Link Call Group Call143 Making a SprintPCS Ready Link Call by Entering a Number ToplaceaSprintPCSReadyLinkcallbyenteringanumber TodisplaytheMissedReadyLinkCalllog Missed Call Notification for SprintPCS Ready Link CallsTocallthelastMissedSprintPCSReadyLinkcall 145 Receiving a SprintPCS Ready Link Call ToreceiveaSprintPCSReadyLinkcall SprintPCS Ready Link Options 147 Copying an Entry toYour Personal Listor Personal Group List TocopyanentryfromtheSprintPCSReadyLinkList Tosavethenumberfromtheendcalldisplay Saving a SprintPCS Ready Link NumberFinding an Entry in the SprintPCS Ready Link List TofindaSprintPCSReadyLinkentry ToaddanewSprintPCSReadyLinkcontact Adding a New ContacttoYour Personal ListSelect GotoPersonalListAddContact Select GotoPersonalGroupsAddGroup Adding a New Group toYour Personal Group ListToaddanewSprintPCSReadyLinkgroupentry 151 Editing a ContactinYour Personal List ToeditaPersonalListcontact Toeditagroup Editing a Group inYour Personal Group List153 Toeraseacontactoragroup Erasing Ready Link ListEntriesErasing an Entry inYour Personal Listor Personal Group List EraseGroupappearswhenyouselect PersonalGroups Updating the Company Listand Personal List Select SettingsReadyLinkListUpdateErasing a SprintPCS Ready Link List ToeraseaSprintPCSReadyLinkList ToassignspeeddialingforSprintPCSReadyLinkentries Assigning Speed Dialing for SprintPCS Ready Link EntriesTouseSpeedDialforaSprintPCSReadyLinkentry TorestarttheSprintPCSReadyLinkservice Restarting the SprintPCS Ready Link ServiceSetting Ready Link Guard TosettheReadyLinkGuard Setting the Speakerphone for SprintPCS Ready Link Calls Setting an AlertNotification for SprintPCS Ready Link CallsTosetalertsforSprintPCSReadyLinkcalls ToselectthedefaultviewoftheSprintPCSReadyLinkList Setting the DefaultView of the SprintPCS Ready Link ListSetting the Floor Display of the SprintPCS Ready Link Calls Toselectthefloordisplay 160 Sprint PCS Service Features Sprint PCS Service Features Basics Sprint PCS Service Features The Basics Setting UpYourVoicemail UsingVoicemail163 NewVoicemail Message Alerts Voicemail NotificationTo call your voicemail RetrievingYourVoicemail Messages UsingOne-TouchMessageAccessUsingtheMenuKeysonYourPhonetoAccessYour Messages Select VoicemailCallVoicemail or CallSpeakerOn VoicemailButtonGuide UsingExpertModeVoicemail Options ToturnExpertModeonoroff Voicemail-to-VoicemailMessage SettingUpGroupDistributionListsSprintPCSCallback 167 Voicemail-to-VoicemailMessageForwarding Voicemail-to-VoicemailMessageReplyVoicemail-to-VoicemailReceiptRequest Tocleartheiconfromthedisplayscreen Clearing the Message IconExtendedAbsenceGreeting Select MessagingVoicemailClearCount Voicemail Menu Key New Messages Using SMSTextMessaging171 TodisplayanSMStextmessagefromthemainmenu Displaying an SMSTextMessageSelect Messaging TocomposeandsendanSMSTextmessage Composing and Sending SMSTextMessages173 Select SettingsMessagingPresetMsgs Editing PresetCanned MessagesToeditPresetmessages ToresetPresetmessages Folder ListOptions Message Options175 Message ListOptions Edit to edit a message Send to send a message Message Details Options 177 Prepending a Phone Number From a Message ToadjustthedisplayfontsizeChanging the Display FontSize of a Message Toaddaprefixtoaphonenumber Select MessagingTextMsgsOptions right softkey CreateFolder Message FoldersToaddanewfolder Toeditafolder Toeraseanindividualmessage Erasing MessagesToeraseselectedmessages ToplayanSMSVoicemessagefromthemainmenu Using SMSVoice MessagingPlaying an SMSVoice Message Select MessagingVoiceSMS TocomposeanSMSVoicemessage Accessing SMSVoice MessagesComposing SMSVoice Messages ToplayanSMSVoicemessage Using Caller ID 183 Torespondtoanincomingcallwhileyou’reonacall ToswitchbacktothefirstcallerResponding to CallWaiting TorespondtoanincomingcallwhenAnsweronHoldisactivated TomakeaThree-WayCall Making aThree-Way Call185 ToactivateCallForwarding Using Call ForwardingTodeactivateCallForwarding Sprint PCS Vision 187 SprintPCSVision Applications Sprint PCS Vision Your User Name ToupdateyourusernameGetting StartedWith SprintPCSVision UpdatingYourUserName Sprint PCS Vision Home Launching a SprintPCSVision ConnectionFindingYourUserName Tofindyourusername Net Guard TochangeyourNetGuardsettingsSelect SettingsPCSVisionNetGuard and choose an option 191 SprintPCSVision Connection Status and Indicators Softkeys Navigating theWebScrolling GoingBack SelectingGoingHome MessageTypes Accessing MessagingSprintPCS Messaging 195 ToaccessSprintPCSMailfromyourphone Accessing SprintPCS MailSelect MessagingIM&Email ViewingSprintPCSPictureMail AccessingAdditionalEmailProvidersToaccessemailprovidersfromyourphone 197 ToviewSprintPCSPictureMailmessagesfromthemainmenu SigningUpforUpdatesToselecttheinformationyouwanttosendtoyourphone InstantMessaging AccessingInstantMessagingToaccessinstantmessagingclientsfromyourphone 199 Select Chat&Dating AccessingWirelessChatroomsToaccessachatroomfromthebrowser Topostamessage Select MyContent AccessingtheMyContentMenusToaccesstheSprintPCSVisiondownloadmenus 201 DownloadinganItem SelectinganItemtoDownloadTodownloadaselecteditem ToaccessMyContentManager UsingMyContentManager203 TodownloadpurchasedcontentfromMyContentManager Exploring theWeb Using the Browser MenuWeb 205 OpeningtheBrowserMenu Toopenthebrowsermenu CreatingaBookmark AccessingaBookmarkToaccessabookmark Tocreateabookmark Toeditabookmark EditingaBookmarkDeletingaBookmark Todeleteabookmark ReloadingaWebPage GoingtoaSpecificWebsiteRestartingtheWebBrowser SendingaWebPage AdjustingtheBrowserSoundVolumeToadjustthebrowsersoundvolume TosendaWebpage Tosetupyourphone-to-PCdataconnection UsingYour Phone as a ModemSettingUpaDataConnectionWithYourPC 211 Disconnect the USB cable from your phone and your PC HowdoIsigninforthefirsttime? SprintPCSVision FAQsCanImakecallsanduseSprintPCS Visionservicesatthe sametime? Whenismydataconnectionactive? CanIsignoutofdataservices? Whenismydataconnectiondormant? Sprint PCS Voice Command 215 Sprint PCS Voice Command Getting StartedWith SprintPCS Voice CommandIt’sEasytoGetStarted CreatingYour Own Address Book 217 Making a CallWith Sprint PCS Voice Command TomakeacallwithSprintPCSVoiceCommand ToaccessinformationusingSprintPCSVoiceCommand Accessing Information Using Sprint PCSVoice Command219 220 Safety and Warranty Information Important Safety Information Important Safety Information Important Safety Information General PrecautionsMaintaining Safe Use of and Access to Your Phone DoNotRelyonYourPhoneforEmergencyCalls UsingYourPhoneNearOtherElectronicDevices UsingYourPhoneWhileDrivingFollowingSafetyGuidelines TurningOffYourPhoneBeforeFlying TurningOffYourPhoneinDangerousAreas RestrictingChildren’sAccesstoYourPhone225 Using Your Phone With a Hearing Aid Device Sanyo has an M3 rating ProtectingYourBattery Caring for the BatterySelect Settings Display Backlight 227 DisposalofLithiumIonLi-IonBatteries Radiofrequency RF EnergyUnderstandingHowYourPhoneOperates Body-WornOperation SpecificAbsorptionRateSARforWirelessPhonesKnowingRadiofrequencySafety 229 AMPSmodePart22 FCCRadiofrequencyEmissionFCCNotice CellularCDMAmodePart22 Phone Guide Proprietary Notice Owner’s Record231 Manufacturer’sWarranty Manufacturer’s WarrantyWarranty Manufacturer’sLimitedWarranty Manufacturer’sWarrantyWarranty 233 This warranty is valid only in the United States Warranty 235 236 Index Index 237 Index Index 239 Index