43-5809.fm Page 42 Wednesday, August 18, 1999 1:43 PM

Troubleshooting

nTroubleshooting

We do not expect you to have any problems with your SP-809, but if you do, the following suggestions might help.

Problem

Suggestion

 

 

 

 

The handset does

Move the handset closer to the base.

not work.

 

Be sure the phone line cord and AC

 

 

adapter are correctly and securely con-

 

nected.

 

 

 

Be sure the battery pack is connected and

 

charged.

 

 

 

Fully extend and raise the base’s antenna

 

to a vertical position.

 

 

 

Return the handset to the base for 30 sec-

 

onds, then try again.

 

 

If those suggestions do not solve the problem, try resetting the security code:

²Place the handset on the base and make sure the CHARGING light is on. Wait 30 seconds, then pick up the handset and press PHONE. The phone should operate properly. If it does not, try the next step.

²Remove the handset’s battery pack. Wait 30 seconds, then reinstall it. Place the handset on the base and wait 30 sec- onds. Pick up the handset and press PHONE. The phone should operate prop- erly. If it does not, try the next step.

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Sprint Nextel SP-809 owner manual Troubleshooting