St. Bernard Software v7.01 Identify the Web Proxy if applicable, Http//ueupdates.stbernard.com

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Identify the Web Proxy (if applicable)

If your organization uses a Web Proxy Server you need to identify it so that UpdateEXPERT can successfully submit URL requests to St. Bernard and Microsoft web sites for database updates, and patch downloads.

Navigate to "File > Agent > Settings > Internet" and identify your web proxy server. It is best to enter the information for the "Global Agent". The Global Agent represents default settings applied automatically to a Master­Agent and all of its Leaf­Agents.

As browsers have evolved, the FTP settings have become “legacy” items that don’t usually need to be specified. Test Proxies button is useful for testing internet access.

Note: The following URL's must NOT be blocked by a Web Proxy or by a Firewall, for successful UpdateEXPERT database/product updates. This is usually not an issue but is mentioned just in case there are firewall or web filtering restrictions in your environment. You’ll receive a download error message (see the next section) if firewall restrictions are preventing a database update.

http://www.stbernard.com

http://ueupdates.stbernard.com

http://patches.stbernard.com (for RedHat Linux patch downloads only)

If firewall issues persist, see Internet Firewall Requirements for more tips.

June 19th, 2006 UpdateEXPERT Premium v7.01 Evaluation Guide 10