Customer service information
If you experience some technical difficulty with your
Star printer, please refer to “Common problems and
solutions” on page 78. This chapter provides you with
easy methods to diagnose and resolve problems which
you may encounter.
‘For further technical support, you should first contact
your Authorized Star Dealer. If you require additional
support, Star Micronics offers awide variety of technical
support services. Please use the phone numbers listed
below, based on the country which your Star printer
was purchased.
Star MicronicsTechnicalHotline:
North America: 1-908-572-3300
Hong Kong: 852-795-2335
Australia: 61-2-748-4300
New Zealand: 64-9-570-1470
StarMicronicsFaxBack(DocumentRetrieval)System:
Requires access to afacsimile machine or board with receive
capability
North America: 1-908-572-4004
StarMicronicsBulletinBoardService:
Requires acomputer modem
North America: 1-908-572-5010
United Kingdom: 44-494-461395
France: 33-1-305807
Germany: 49-69-780929
Netherlands: 31-73-424485
Australia and New Zealand: 61-2-748-2960