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Surf Control 5.5 manual Mail Notifications TAB

Models: 5.5

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WEB FILTER SETTINGS

E-mail Notifications Tab

E-MAIL NOTIFICATIONS TAB

During installation you were asked to give the following information about the Systems Administrator:

•E-mail Server

•Recipient Address

•From Address

You were also asked to select from the following message types that the System Administrator should receive alerts about:

•Service running status changes - If the Web Filter or Scheduler service is stopped or started.

•Internet Threat Database license reminders - A reminder will be sent when a subscription to the Internet Threat Database is due for renewal. A reminder will be sent a month from expiry, then a week from expiry, and a day from expiry. Once a subscription has expired a reminder will be sent every 24 hours.

•Scheduled task failures - If any scheduled task does not complete.

•Catch up mode notifications - If the service becomes overloaded, monitoring will be restricted to HTTP traffic. If the overload becomes critical, monitoring will be temporarily suspended. An e-mail will be sent when Web Filter enters and exits catch up mode.

114 Administrator’s Guide

SurfControl Web Filter v5.5

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Surf Control 5.5 manual Mail Notifications TAB

Contents

SurfControl Web Filter Trademarks SurfControl Web Filter Table of Contents Rules Administrator Real Time Monitor Appendix 145 Introduction to Web Filter ChapterAbout Surfcontrol WEB Filter Basic Configuration Introduction Accessing the Service Settings Basic Service SettingsUnderstanding the Settings Restart the Web Filter ServiceSubnet Monitoring Configure SubnetsSelect Do not Monitor traffic to or from these subnets Mail Notifications Ignore SubnetsSelect Only Monitor traffic to or from these subnets More Information For more details on the other Service Settings, see ChapterDefault Monitor Settings Initial Monitored Data SettingsAccessing the Monitor Settings Tab Description 1Monitor SettingsEZPeer File Type Group File Extensions Monitored 2List of File TypesRecommendations for Creating and Applying Rules Basic Rule ConfigurationScheduling Tasks Remote Administration Rules Administrator Create and edit rules What the Remote Administration Client doesPrerequisites Licensing Entering a WEB Filter License KEY Licensing WEB FilterPrivacy Edition Comparing the Standard and Privacy Editions What IT doesAction Standard Edition Privacy Edition Type Standard Edition Privacy Edition 3SRC ReportsChange the Manager and Union Passwords Privacy Edition FeaturesViewing User Details From the Monitored Users Tasks, select View User Details Privacy Edition Features Web Filter Manager 1Web Filter Manager Opening the WEB Filter ManagerNavigation Pane Working with the WEB Filter ManagerCentral Pane What Can Be Seen Information PaneNavigation tree item Data viewed Tasks 1Web Filter Manager Navigation items Data Displayed Surfcontrol WEB FilterTasks Refresh Server Status Add DatabaseServer Information Dashboard WEB Filter ServerSection Data Tasks Data Monitored DataFilters How Data is sorted in the Web Filter ManagerCreating a Custom Filter Summary User Information UsersDetail User Information Users Section Tasks Monitor Settings Update ConfigurationMonitored Data Tasks Create New File Type GroupsClick New Port Adding New Protocols And PortsUnmonitoring Destinations or Users Monitored Users TasksRefresh PrintGet Friendly Name Rename UserGet User Name Change GroupsOption Description Monitor Settings for UsersTask Description Monitored Connections TasksSummary Destination Information DestinationsDetail Destination Information Tasks Unmonitor Monitored Destinations TasksGo To Site Submit DestinationSet Category Summary Category Information CategoriesDetail Category Information Categories Categories Tasks Tool Description Content Protection9Web Filter Maintenance Tools MaintenanceMaintenance Rules Administrator Guidelines for Rule Creation Creating Rules Introduction Creating a New Rule Object Rule ObjectsWHO Objects Where Installed Objects seenMonitored Workstations Active Directory, NT and NetWare Domain ObjectsUser-defined Who Objects Creating User Defined WHO ObjectsMobile Who Objects Who ListsMAC Address is the Physical Address entry MAC AddressAgain, the MAC Addresses are the Physical Address entries Who List Objects Subnet ObjectCreating User Defined Where Objects Where ObjectsIpconfig /all Make a note of the IP Address and Subnet Mask entries Category Object Custom Categories SurfControl CategoriesExample 11Where List object dialog box Where ListsPROTOCOLS/PORTS Objects What ObjectsProtocol Group Port P2P Streaming Media Filtering IM, P2P and Web Protocols by signature Precise Bandwidth Controls ObjectApplication type Protocols 13What List dialog box What ListsAfter Work When ObjectsStart Time End Time 15After Work object properties Weekends17Worktime object properties WorktimeAllowance Objects MB Volume ObjectMinute Time Object Type of Allowance Volume Allowance Limit 10240 KBAbout Browse Time Sensitivity Type of Allowance Allowance LimitContinuous Browsing Stand-Alone BrowsingFrom +Browse Time Sensitivity Duration Total Browse time Minutes21Notify Objects tab Notify ObjectsNotify Objects File Type Group File Extensions Http Deny page Objects DefaultAllowance 25Default Http Deny WebConstructing Http Deny Pages Other Http Deny page ObjectsViewing Another Collector Viewing Another Collector Real Time Monitor Column Description 1Real-Time Monitor2Real-Time Monitor Options dialog box Display Columns Column Description Default OptionCategory Color Other SettingsAssigning a Category Color 3Collector Details Collector DetailsStopping and Starting the REAL-TIME Monitor Stopping and Starting the Real-Time Monitor Web Filter Settings HOW to Configure the WEB Filter Settings 1Web Filter service Settings Available Settings2Start/Stop Service tab START/STOP Service TAB3Active Directory tab Active Directory TABSubnet Monitoring Subnets TABSubnet Monitoring Ignore SubnetsIgnore Subnets Advanced TAB Network SettingsMonitor to Database Settings TCP/IP Name Resolution DNSCategorization Categorization TABCompany Domains and Intranet Destinations Internet Threat Database Improvement ProgramProtocol Signatures TAB 7Ignored Ports tab Ignored Ports TABCreating NEW Ports Username ResolutionEnterprise User Monitoring REAL-TIME Monitor TAB 9Real-Time Monitor Settings10 Database tab Database TABDatabase Tab Mail Notifications TAB 11E-mail Notification tab Mail Notifications Tab Custom Categorization HOW IT Works VCA in Evaluation ModeList of Destinations TAB Using Custom CategorizationUsing Custom Categorization Custom Categorization dialog, click the VCA Settings tab VCA Settings TAB3VCA Results tab VCA Results TABUsing Custom Categorization 4VCA Service Control tab VCA Service Settings\Program Files\SurfControl\Web Filter\SpiderFiles Using Custom Categorization Databases Creating a NEW SQL Server Database 1The Database Management Tool Managing DatabasesPurge ArchiveDelete CompactClick Delete Now Restore Options Updating Your Database Updating Your Database Upgrading Your Database Click Update DatabaseExporting Manually Categorized Sites IMPORTING/EXPORTING DatabasesImporting Manually Categorized Sites Scheduler Scheduler SCHEDULERIntroduction Available Events Command LineDatabase Management Database Update Network Groups Update Internet Threat Database UpdateAppendix Contact Technical Support Location Contact information Sales and Feedback Index SurfControl Web Filter Administrator’s Guide