| TROUBLESHOOTING | SVAT ELECTRONICS | ||
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| nowyoucansee | |
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| Cannot power off | • The DVR will run as long as it is plugged in and power switch is set to on. |
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| Flip power switch to off or remove plug to turn off power to LCD- DVR |
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| • Check to see if you have the proper time set on your DVR. Refer to the |
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| The schedule is not recording | instruction manual under System → Date and Time (Pg. 35) |
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| • Double check your schedule record times – you may have it set on the no |
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| properly to my set times | record function |
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| • Remember that the DVR works on a 24 hour clock. 13:00 would be 1 |
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| O’clock PM |
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| There is a beeping noise | • Buzzer is set to on, go to the alarm set up and turn the buzzer |
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| whenever motion is detected | function off |
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| • Check if the cameras are properly connected to the |
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| I cannot see (all/one) of the | power source |
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| • If using the 4 to 1 power connector, make sure it is plugged into a power |
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| camera(s) on the monitor | source and each of the cameras |
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| • Check Camera Setup from the main menu to see if any of the cameras are |
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| turned off |
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| • This could be from lost footage due to tampering of cameras. Make sure |
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| to check all connections are secure and set properly |
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| I have lost video footage | • This could be because HDD overwrite is enabled. This means that once the |
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| HDD is full the DVR will begin overwriting the earliest stored footage |
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| • Try unplugging the power to the cameras and/or DVR and plugging it |
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| back in |
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| • Check the video quality you are using. If you are using a high video quality |
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| The hard drive is filling up too | then the hard drive will fill up faster. Trying lowering the video quality |
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| • Adjust your schedule or resolution – If you are on Normal Record for 24 |
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| quickly |
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| hours a day the hard drive will fill | up faster. Try switching some times to |
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| alarm record |
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| I am prompted to put in a | • This is because you have the password enable set to ON in the |
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| password for everything | system menu |
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| My DVR is connected to my | • Check Ethernet connections, ensure that the connection lights are on (on |
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| router, and both devices have | router and back of DVR) |
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| DHCP enabled, but my DVR will | • Try using a different Ethernet cable and/or a different port on your router |
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| not acquire an IP address |
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